Executive Director of Club Operations
4 days ago
Job Title: Executive Director of Club Operations
Job Summary:
The Executive Director of Club Operations will be responsible for overseeing the daily operations of The Chippewa Club, a private dining club located in Iron Mountain, MI. This is a highly visible position that requires strong leadership, communication, and managerial skills to interact with members and promote guest satisfaction.
Key Responsibilities:
- Oversee all aspects of club operations, excluding kitchen operations
- Report to the Board of Directors
- Supervise office, wait staff, and housekeeping staff
- Develop programs to grow membership and increase presence in Iron Mountain through networking with community leaders
- Elevate the member experience while creating a structure for operations and staff development
- Spearhead new banquet and event sales program
- Review and improve member communications, including digital, club calendar, newsletter, emails, etc.
- Develop the Club's full utilization of the Clubessential Club Management Software platform
Requirements:
- Bachelor's degree from a four-year university preferred, with an emphasis on hospitality
- 5+ years of experience as a General Manager, Assistant General Manager, Restaurant/FOH Manager or Clubhouse Manager in a private club setting
- Background in luxury hotels/fine dining restaurants or upscale catering venues may also be considered
- Experience with club finances, committees, P&L statements
- Extensive food, beverage, and catering management experience required
- Exceptional people skills mandatory, with emphasis on member and employee relations
Compensation: $75-85,000 plus bonus, vacation, sick, and personal days paid in accordance with the Employee Manual.
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