Sales and Marketing Coordinator
4 weeks ago
About the Role:
We are seeking a highly organized and proactive Sales and Marketing Coordinator to support our Director and team of advisors with a wide variety of activities, ranging from office administration, technical support, and marketing. This role is essential to our advisors' success and the overall success of our company.
Responsibilities:
* Office Administration: Act as liaison between home office and advisors, greet advisors and clients, direct calls, schedule appointments, organize files and check processing, maintain office supplies and manage inventory, ensure a clean and organized office environment, handle confidential information with discretion.
* Listing Management: Input and update listings across platforms, handle sign installation/removal requests, and close listings.
* Advisor Support: Assist advisors with their client lead management systems, update/manage contact databases, basic IT support, conduct check-ins regularly with advisors.
* License Management: Track and manage licenses for all advisors and send renewal reminders.
* Onboard and offboard advisors for SVN and Masiello systems and train new advisors on office processes and procedures.
* Access Reonomy for monthly reports and specific advisor requests.
* Invoicing and Payment Management: Create and send invoices, track payments and follow up on overdue invoices and update advisors on invoice statuses.
* Oversee local events, including sponsorships, signage, catering, and on-site support.
Marketing/Social Media:
* Develop social media content and manage the company's LinkedIn, Facebook, and Instagram.
* Post blogs, news, and announcements to the website.
* Customize and prepare new client materials and marketing collateral, including flyers, brochures and email campaigns.
* Create personalized materials for advisors and manage PR requests.
Transactional Processing:
* Processing and approving all transaction paperwork in SkySlope.
* Maintain document compliance and communicate issues with advisors.
* Add all transactions into Profit Power.
* Keep Profit Power data up to date. (Fall-thrus/Closing Date Extensions./etc.)
* Print checks for escrow overage/closings/escrow return.
* Confirm and help facilitate wires.
* Ensure files are in compliance and all information is up to date. Request updates from advisors when applicable.
* Monitor and respond to emails in a timely fashion from the commercial inbox.
* Answer questions from advisors pertaining to specific transactions/file processing/commission.
Requirements:
* Minimum 2 years' experience in office administration.
* Proven customer service skills to interact professionally and positively with clients and advisors.
* Proficient in content creation programs like Adobe InDesign and Canva.
* Familiar with Google Suite, HubSpot, and Rethink CRM systems.
* High-level knowledge of commonly used software, hardware and applications (Microsoft Office Suite).
* Business social media management experience and creating marketing materials.
* Familiarity with invoicing, payment tracking, and compliance requirements.
* Excellent written and verbal communication and interpersonal skills.
* Attention to detail.
* Strong organizational and multitasking skills.
* Ability to handle confidential information with discretion.
* Knowledge of commercial real estate, a plus.
Compensation:
* 23-25 Hourly Wage
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