Retail Department Coordinator

2 weeks ago


Edgewater, New Jersey, United States TJ Maxx Full time
Job Summary

We are seeking a highly skilled and motivated Department Coordinator to join our team at TJ Maxx. As a key member of our retail team, you will be responsible for promoting an exceptional customer experience and leading a team of Associates to achieve this goal.

Key Responsibilities
  • Lead by example, engaging and interacting with all customers to ensure a positive experience
  • Oversee a team of Associates, providing guidance and support to ensure prompt and courteous customer service
  • Train and mentor Associates on front-end principles, promoting a culture of honesty and integrity
  • Assign registers, support POS coverage needs, and coordinate breaks for all Associates
  • Address customer concerns and issues promptly, ensuring a positive customer experience
  • Communicate effectively with management and Associates, prioritizing tasks and providing progress updates
  • Partner with Management to identify and address training needs, ensuring Associate effectiveness
  • Ensure adherence to labor laws, policies, and procedures
  • Promote credit and loyalty programs, supporting store shrink reduction goals and programs
  • Promote safety awareness and maintain a safe environment
Requirements
  • Available to work a flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking, with strong communication and organizational skills
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail experience and 6 months of leadership experience
Benefits

We offer a comprehensive benefits package, including Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.

Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Applicants with arrest or conviction records will be considered for employment.

We are an equal opportunity employer, committed to diversity and inclusion. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.



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