Revenue Cycle Operations Specialist
5 days ago
Rose International is seeking a highly skilled Revenue Cycle Operations Specialist to join our team. As a key member of our healthcare IT team, you will be responsible for designing, developing, and implementing revenue cycle information systems to optimize financial performance and patient care.
Key Responsibilities- Revenue Cycle System Design and Development: Analyze user needs and design and develop revenue cycle information systems to meet organizational needs.
- Application Administration: Ensure data integrity, maintain system security, extract, analyze, and transform data, facilitate user/vendor communication, and manage software upgrades, implementations, and/or conversions.
- Performance Improvement and Innovation: Identify and proactively pursue business transformation opportunities, use innovation to enhance/solve current system and business workflow problems, and act as a subject matter expert for department functions in relationship to implementing and managing responsible systems.
- Technical Skills and Industry Knowledge: Assist and participate in system activities, both project and operational support-related, understand application build, design, and technical infrastructure, maintain knowledge up-to-date, and be a technical resource for others.
- Team Work and Project Management: Help team leaders/ managers/directors establish project goals, milestones, and procedures, work on projects throughout the organization, monitor and report on project task progress, and be involved in multiple projects.
- Education: Bachelor's degree or 6 years of relevant experience required.
- Experience: Intermediate level (3-5 years) experience with Soarian application and HL7 interface troubleshooting, minimum 2 years in IS Healthcare setting, and familiarity with 3M, PBAR, MedSeries4, Change Healthcare, nThrive, Patient Keeper experience (and/or Revenue Cycle experience (Scheduling, Registration, HIM coding & abstracting, Patient Accounting and Billing) a plus.
- Skills: Strong customer service skills, experience in solution design and development, strong analytical and problem-solving skills, technical knowledge, project management skills, reporting and analytics skills, and ability to train new staff members on applicable systems and applications.
- Customer Service: Address customer questions, concerns, enhancement requests, communicate with customers, handle service problems and tickets politely and efficiently, always available for customers, follow procedures, utilize problem-solving skills, and maintain a pleasant and professional image.
- Solution Design and Development: Analyze events, documentation, requirements, and needs to design and develop solutions to solve problems and/or meet organizational needs, help formulate scope and objectives, and utilize critical analytical and problem-solving skills to arrive at recommendations and propose solutions to department leaders.
- Performance Improvement/Transformation/Innovation: Demonstrate an ongoing understanding of and actively participate in performance improvement activities, identify and proactively pursue business transformation opportunities, use innovation to enhance/solve current system and business workflow problems, and act as a subject matter expert for department functions in relationship to implementing and managing responsible systems.
- Technical Skills and Industry Knowledge: Assist and participate in system activities, both project and operational support-related, understand application build, design, and technical infrastructure, maintain knowledge up-to-date, and be a technical resource for others.
- Team Work and Project Management: Help team leaders/managers/directors establish project goals, milestones, and procedures, work on projects throughout the organization, monitor and report on project task progress, and be involved in multiple projects.
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