Part-Time Retail Specialist

4 days ago


Lynnfield, Massachusetts, United States Wayfair Full time

Responsibilities

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  • Provide an authentic, friendly customer experience that exemplifies Wayfair's commitment to relentless customer focus.
  • Drive sales in the store by asking great questions to understand customer needs, guiding them through their questions, providing product options that lead to a satisfied customer experience.
  • Demonstrate confidence in closing the sale and educating customers on various ways to purchase, including through POS, online, or through a quote.
  • Assist walk-ins on the sales floor and in the design studio as needed.
  • Be an expert in the services offered in-store and online, including credit, financing, warranty, installation, and delivery, considering value adds to client purchases.
  • Participate in all operational aspects of the store, including processing new products, floor sets, replenishment, substitutions, and general upkeep.
  • Exemplify a positive and professional attitude on a daily basis with customers and team members.
  • Bring a willingness to share innovative ideas and solutions to continuously improve team operations.
  • Engage in a high-energy, focused, and dynamic work environment where there can be rapid changes in products, promotions, offerings, and operations.


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