Retail Experience Specialist

3 weeks ago


Lynnfield, Massachusetts, United States Vuori, Inc. Full time
Vuori, Inc. Job Description

We are looking for a highly skilled and motivated Retail Sales Associate to join our team at Vuori, Inc. The successful candidate will be responsible for providing exceptional customer service, working effectively with the sales team, and contributing to the overall success of the company.

About the Company

Vuori, Inc. is a dynamic and fast-paced company that offers a unique blend of athletic apparel and casual wear. We pride ourselves on our commitment to quality, innovation, and customer satisfaction.

Job Summary

The Retail Sales Associate will play a critical role in creating an unforgettable customer experience, achieving sales goals, and ensuring the sales floor is well-stocked and visually appealing. They will also be responsible for collaborating with management on inventory management, cash control procedures, and merchandising/visual directives.

Key Responsibilities
  • Create an unforgettable customer experience by developing relationships with customers, working with the sales team, and providing exceptional customer service.
  • Achieve sales goals in a team-based commission environment by achieving sales targets, seeking new product knowledge, and communicating inventory needs to support business goals.
  • Ensure the sales floor is stocked every evening, collaborate with management in areas of inventory management, ensure the retail store is cleaned on a regular basis, understand and execute cash control procedures, and assist in the implementation and maintenance of all merchandising/visual directives.
Requirements
  • Must be available to work nights, weekends, and holidays.
  • Must adhere to scheduled shifts with punctuality.
  • Ability to develop relationships with customers and colleagues.
  • Ability to positively and proactively handle customer concerns.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to quickly learn new procedures and processes.
  • Strong organizational skills and follow-through skills.
  • Excellent communication and interpersonal skills.
  • High level of ownership, accountability, and initiative.
  • Eager to develop new skills and responsive to feedback.
Estimated Salary: $45,000 - $60,000 per yearBenefits
  • Health Insurance
  • Paid Time Off
  • Employee Discount
  • 401(k)


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