Customer Service Representative

2 weeks ago


Seaside, California, United States Ferguson Enterprises Full time
Job Title: Showroom Customer Service Representative

Ferguson Enterprises is seeking a highly motivated and customer-focused individual to join our Seaside Showroom team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, assisting clients with their design needs, and supporting our sales consultants in delivering a world-class experience.

Key Responsibilities:
  • Assist customers on the showroom floor, providing product information and answering questions
  • Support the sales team by performing administrative tasks, such as updating customer contracts and coordinating deliveries
  • Work closely with our sales consultants to ensure timely quotations and accurate order processing
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
Requirements:
  • 0-3 years of prior customer service experience preferred
  • Knowledge of plumbing fixtures, lighting, and appliances preferred
  • Results-oriented, able to meet goals, build relationships, and enjoy a team environment
  • Excellent communication and time management skills
  • Ambition to succeed and self-motivated
What We Offer:
  • A competitive benefits package, including medical, dental, vision, and retirement savings
  • A collaborative and dynamic work environment
  • Opportunities for growth and professional development
  • A chance to work with a leading company in the home improvement industry

Ferguson Enterprises is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and supportive of all employees. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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