Clinical Secretary

5 days ago


Lebanon, Pennsylvania, United States Dartmouth-Hitchcock Health Full time
Job Summary

We are seeking a highly skilled Clinical Secretary to support our Inpatient Birthing Pavilion team. As a key member of our healthcare team, you will play a vital role in ensuring the smooth operation of our clinical services.

Key Responsibilities
  • Provide exceptional patient care and support, responding to patient calls and inquiries in a timely and professional manner.
  • Assist with admitting and discharging patients, creating new medical records, and providing communication support to patients and families.
  • Work collaboratively with a multidisciplinary team to ensure seamless patient care and efficient clinical operations.
  • Manage multiple tasks and priorities, including scheduling, referrals, and follow-up care.
  • Implement and monitor DH policies and procedures, participating in initiatives to improve the referral management process.
  • Perform other duties as required or assigned, including mail distribution and system checks.
Requirements
  • High school graduate or equivalent with 1 year experience in a provider office.
  • Knowledge of insurance benefit programs and medical terminology.
  • Excellent communication and interpersonal skills, with the ability to effectively interact with providers, staff, patients, and insurance plan representatives.
  • Prior computer experience and attention to detail are essential.
What We Offer

Dartmouth-Hitchcock Health is committed to providing a supportive and inclusive work environment. As a member of our team, you will have access to ongoing training and development opportunities, as well as a competitive compensation and benefits package.


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