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Restaurant Shift Manager
2 months ago
SSP America is seeking a highly skilled Restaurant Shift Supervisor to join our team at the Boston Logan International Airport. As a Restaurant Shift Supervisor, you will play a critical role in ensuring the success of our restaurant operations.
Key Responsibilities- Leadership and Team Management
- Support the Management Team in driving business results and achieving operational excellence.
- Coach and develop team members to ensure they have the skills and knowledge needed to succeed in their roles.
- Communicate effectively with team members to ensure clear understanding of expectations and goals.
- Customer Service and Quality
- Ensure that all customers receive exceptional service and that their needs are met.
- Maintain high standards of quality in all aspects of restaurant operations.
- Operational Excellence
- Oversee the daily operations of the restaurant, including inventory management, scheduling, and cash handling.
- Ensure that all restaurant checklists and cleaning schedules are completed on a daily basis.
- Compliance and Safety
- Ensure that all employees are aware of and comply with company policies and procedures.
- Maintain a safe and healthy work environment for all employees and customers.
- Education and Experience
- High School Diploma or equivalent required.
- Minimum of 1 year of experience in the food and beverage industry, preferably in a supervisory role.
- Skills and Qualifications
- Ability to pass a 10-Year TSA Background Check.
- Excellent communication and leadership skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
SSP America is an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities.