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Restaurant Shift Manager

2 months ago


Rochester, New York, United States SSP America Full time
Job Overview

SSP America is seeking a highly skilled Restaurant Shift Supervisor to join our team at the Boston Logan International Airport. As a Restaurant Shift Supervisor, you will play a critical role in ensuring the success of our restaurant operations.

Key Responsibilities
  • Leadership and Team Management
    • Support the Management Team in driving business results and achieving operational excellence.
    • Coach and develop team members to ensure they have the skills and knowledge needed to succeed in their roles.
    • Communicate effectively with team members to ensure clear understanding of expectations and goals.
  • Customer Service and Quality
    • Ensure that all customers receive exceptional service and that their needs are met.
    • Maintain high standards of quality in all aspects of restaurant operations.
  • Operational Excellence
    • Oversee the daily operations of the restaurant, including inventory management, scheduling, and cash handling.
    • Ensure that all restaurant checklists and cleaning schedules are completed on a daily basis.
  • Compliance and Safety
    • Ensure that all employees are aware of and comply with company policies and procedures.
    • Maintain a safe and healthy work environment for all employees and customers.
Requirements
  • Education and Experience
    • High School Diploma or equivalent required.
    • Minimum of 1 year of experience in the food and beverage industry, preferably in a supervisory role.
  • Skills and Qualifications
    • Ability to pass a 10-Year TSA Background Check.
    • Excellent communication and leadership skills.
    • Ability to work in a fast-paced environment and adapt to changing situations.
What We Offer

SSP America is an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities.