Restaurant Shift Manager

2 weeks ago


Rochester, New York, United States SSP Full time

Job Summary

SSP America is seeking a Restaurant Shift Manager to join our team at the Boston Logan International Airport. As a Restaurant Shift Manager, you will be responsible for supporting the Management Team in ensuring that standards of service are consistently achieved by the team and team members.

Key Responsibilities

  • Support the Management Team in maintaining brand operational standards and ensuring that restaurant checklists and cleaning schedules are completed on a daily basis.
  • Coach team members through the induction process and provide support, direction, and encouragement in helping the team succeed in delivering business goals.
  • Assist team members in developing the skills and abilities necessary for improved performance and ensure that products are of the highest quality.
  • Oversee cash duties and maintain a positive and professional attitude in all interactions with guests, team members, and management.

Requirements

  • Ability to pass a 10-Year TSA Background Check
  • At least 18 years old
  • High School Diploma or equivalent
  • Minimum of 1 year of experience in the food & beverage industry
  • Full Service and/or Quick Service restaurant experience, preferred
  • Proven track record of resolving uncomfortable situations with clients, customers, peers, and direct reports.
  • Excellent written and verbal communication skills.

Diversity and Inclusion

SSP is an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities.



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