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Certified Medical Assistant

1 month ago


Lancaster, Pennsylvania, United States Penn Medicine Lancaster General Health Full time

Job Summary

Penn Medicine Lancaster General Health is seeking a highly skilled Certified Medical Assistant to join our team at Family Medicine Manor Ridge. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support to our patients and providers.

Key Responsibilities

  • Prepare patients for visits by using appropriate rooming standards tools.
  • Administer injections, as prescribed by providers and in accordance with practice protocols.
  • Prepare and administer medications as prescribed by providers in accordance with federal and state regulations.
  • Assist providers with various procedures, minor surgeries, and other exams as designated by providers.
  • Perform Point of Care Testing, including but not limited to hearing, flu, urine, and strep tests.
  • Remove sutures and change dressings on wounds as necessary.
  • Provide clinical advice by phone/electronic correspondence in accordance with established triage protocols and relay information to patients.
  • Authorize prescription refills as directed by providers.
  • Assist in test tracking and monitoring overdue results.
  • Ensure exam rooms are adequately supplied and cleaned after each patient visit.
  • Assist with proactive outreach for patients requiring preventive and chronic disease services.
  • Perform care coordination activities among specialists and transitions of care to obtain all necessary patient information.
  • Assist in the coordination of referrals, education, and community resources.
  • Participate in performance improvement initiatives to improve overall patient experience and quality of care.
  • Participate in daily huddles with providers.
  • Serve as a patient experience advocate by being always a positive influence when interacting with patients, visitors, and colleagues.
  • Handle all patient information in a confidential manner according to Lancaster General Health privacy and confidentiality policies and procedures.

Requirements

  • High school diploma or general equivalent (GED) is required.
  • Medical Assistant Certification from an accredited institution (AAMA, AMT, NHA, NCCT, or NAHTR) is required.
  • CPR Certification required: American Heart Association (AHA) Basic Life Support, formerly Healthcare Provider (AHA Heart Saver AMA CPR/BLS certification required within 30 days of hire.
  • Valid drivers license is required for Regional Positions only.
  • A health care provider in good standing with Medicare, Medicaid, and other federal and state health insurance programs is required.

Preferred Qualifications

  • One to two years of Medical Assistant experience in a primary or specialty care physicians office is preferred.

Work Environment

This role may necessitate occasional regional travel. For Regional Positions, regular travel to various sites within the region to support operational needs is required.