Certified Medical Assistant

3 weeks ago

Lancaster, Pennsylvania, United States Lancaster General Health Full time
Job Description

Penn Medicine Lancaster General Health is seeking a Certified Medical Assistant (CMA) to join our team in the Neurology Department. As a CMA, you will play a vital role in providing high-quality patient care and supporting our healthcare team.

Responsibilities
  • Prepare patients for visits by using appropriate rooming standards tools.
  • Administer injections, as prescribed by providers and in accordance with practice protocols.
  • Provide gross observations to providers or licensed nurses for interpretation as necessary.
  • Prepare and administer medications as prescribed by providers in accordance with federal and state regulations.
  • Assist providers with various procedures, minor surgeries, and other exams as designated by providers.
  • Perform Point of Care Testing, including but not limited to hearing, flu, urine, and strep tests.
  • Remove sutures and change dressings on wounds as necessary.
  • Provide clinical advice by phone/electronic correspondence in accordance with established triage protocols and relay information to patients.
  • Consult providers or licensed nurses with questions or information that fall outside of established protocols.
  • Authorize prescription refills as directed by providers.
  • Assist in test tracking and monitoring overdue results.
  • Ensure exam rooms are adequately supplied and cleaned after each patient visit.
  • Maintain and clean medical instruments and equipment after each procedure.
  • Assist with proactive outreach for patients requiring preventive and chronic disease services.
  • Perform care coordination activities among specialists and transitions of care to obtain all necessary patient information.
  • Assist in the coordination of referrals, education, and community resources.
  • Actively participate in performance improvement initiatives to improve overall patient experience and quality of care.
  • Participate in daily huddles with providers.
  • Serve as a patient experience advocate by being always a positive influence when interacting with patients, visitors, and colleagues.
  • Communicate with all patients, visitors, and colleagues in a professional manner while keeping customer service a top priority.
  • Handle all patient information in a confidential manner according to Lancaster General Health privacy and confidentiality policies and procedures.
Requirements
  • High school diploma or general equivalent (GED) is required.
  • Medical Assistant Certification from an accredited institution (AAMA, AMT, NHA, NCCT, or NAHTR) is required.
  • CPR Certification is required.
  • Valid driver's license is required for Regional Positions.
Preferred Qualifications
  • One (1) to two (2) years of Medical Assistant experience in a primary or specialty care physician's office is preferred.
Benefits
  • 100% Tuition Assistance at The Pennsylvania College of Health Sciences.
  • Paid Time Off and Paid Holidays.
  • Shift, Weekend, and On-Call Differentials.
  • Health, Dental, and Vision Coverage.
  • Short-Term and Long-Term Disability.
  • Retirement Savings Account with Company Matching.
  • Child Care Subsidies.
  • Onsite Gym and Fitness Classes.

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