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Technical Account Manager

2 months ago

New York, New York, United States Bloomberg Full time
About the Role

Bloomberg is a leading provider of financial data and analytics, and we are seeking a skilled Technical Account Manager to join our team. As a Technical Account Manager, you will play a critical role in delivering exceptional service and technical support to our content partners and customers.

Key Responsibilities
  • Provide outstanding support to our content partners, ensuring they trust us with their valuable content.
  • Establish, maintain, and improve relationships with content partners to develop and implement technologies/workflows and facilitate efficient onboarding of new data sets.
  • Prioritize and manage projects with multiple partners to improve efficiency and return on investment.
  • Work closely with a team of account managers, technical specialists, and product managers to better understand our clients' data needs and key market trends and develop your account strategy.
  • Proactively manage campaigns to stay engaged with content partners and maintain the quality and reliability of contributed content. Support colleagues with campaigns to ensure a high standard is reached across the team.
  • Become a true domain expert in Alternative Investments by using business intelligence to help spot trends, identify gaps, and areas for data acquisition and data content improvements.
Requirements
  • A Bachelor's Degree or higher in a relevant data technology or financial field, or equivalent professional work experience.
  • Minimum of 2 years experience working in the financial industry or working directly with clients.
  • Exceptional customer service skills, with the ability to handle and prioritize multiple client queries and projects simultaneously.
  • Understanding of capital markets and the investment lifecycle for private assets.
  • Good interpersonal skills and a desire to work directly with customers.
  • Excellent written and verbal communication skills.
Preferred Qualifications
  • Certification such as a CFA charter holder or CAIA.
  • Experience in using business intelligence to identify gaps and trends, or opportunities for product enhancements.
  • Knowledge in information technology and statistical analysis or computer programming, for example Excel, SQL, and/or Python.
What We Offer

We offer a competitive salary of $75,000 - $95,000 per year, depending on experience.