Technical Account Manager

4 weeks ago

New York, New York, United States Amazon Full time
About the Role

We are seeking a highly skilled Technical Account Manager to join our team at Amazon Web Services (AWS). As a Technical Account Manager, you will be responsible for providing technical guidance and support to our enterprise customers, helping them to achieve the best value and service from AWS.

This is a unique opportunity to work with a diverse range of customers, from start-ups to Fortune 500 enterprises, and to help them to drive innovation and growth using AWS services.

Key Responsibilities
  • Provide technical guidance and support to customers, helping them to plan and build solutions using best practices.
  • Work with customers to understand their business and technical challenges, and to help them to achieve the greatest value from AWS.
  • Develop close relationships with customers, understanding their needs and challenges, and providing strategic technical guidance to help them to achieve their goals.
  • Collaborate with internal teams, including sales, marketing, and global services, to ensure that customers receive the best possible support and guidance.
  • Stay up-to-date with the latest AWS services and technologies, and to apply this knowledge to help customers to achieve their goals.
Requirements
  • Bachelor's degree in Computer Science, Math, or related discipline, and 2+ years of equivalent work experience or 4+ years of related work experience.
  • 2+ years of technical engineering experience.
  • Experience in Information Technology operations.
  • Understanding of the AWS Well-Architected Framework pillars and ability to properly apply them to existing or new customer architecture, implementations, and/or solutions.
  • Professional oral and written communication skills, presenting to an audience containing one or more executive team member(s).
About Amazon

Amazon is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

We value work-life harmony and offer flexible work hours and arrangements to support our employees' well-being.

Amazon is a total compensation company, offering a full range of medical, financial, and/or other benefits, in addition to a competitive base salary and equity opportunities.

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