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Customer Service Leader

2 months ago

Shallotte, North Carolina, United States Food Lion Full time
Job Title: Customer Service Leader

Food Lion is seeking a Customer Service Leader to join our team. As a Customer Service Leader, you will be responsible for providing fast, easy, flexible, and friendly service to our customers.

Key Responsibilities:
  • Provide excellent customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
  • Assist customers with purchases, returns, and exchanges, and ensure that all transactions are accurate and complete.
  • Maintain a clean and organized store environment, including the front end and service center areas.
  • Work collaboratively with other associates to achieve sales and customer service goals.
  • Perform other duties as assigned by management.
Requirements:
  • High school diploma or equivalent required.
  • Effective communication and customer service skills.
  • Ability to work in a fast-paced environment and multitask.
  • Ability to lift up to 25 pounds and stand for long periods of time.
  • Availability to work a variety of shifts, including mornings, afternoons, and weekends.
What We Offer:
  • A competitive hourly wage.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with company match.
  • Opportunities for career advancement and professional growth.

Food Lion is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.