Restaurant Service Assistant
4 weeks ago
Position Title: Server Assistant (Busser) - 12 Moons Asian Bistro
Compensation: $13.25/HR
Work Schedule: Varies
Employment Type: Full-time
OUR COMMITMENT TO EXCEPTIONAL SERVICE
At Snoqualmie Casino, we are dedicated to crafting a legacy of outstanding entertainment. Every team member plays a vital role in delivering an Exceptional Entertainment Experience. Our guest service principles include:
- Recognizing the importance of our guests' choice to visit us.
- Supporting fellow team members to ensure their success.
- Understanding that our presence on the floor signifies being on stage.
- Upholding our promise to provide exceptional service during every guest interaction.
ROLE PURPOSE
The primary objective of this role is to ensure cleanliness in Wait Stations and dining areas while maintaining adequate supplies in these locations.
KEY RESPONSIBILITIES
- Clear bus trays containing used dishes and utensils to the dishwashing area.
- Assist Servers and Host(ess) as required, including cleaning tables, rolling silverware, refilling water glasses, and providing breaks.
- Change out coffee, milk, soda, juice boxes, and CO2 tanks as necessary.
- Dispose of all trash and return empty racks to the Dish Room.
- Participate in cross-training to acquire skills for potential advancement to Server or Host(ess) roles.
- Maintain cleanliness by sweeping and mopping Wait Station floors and wiping down walls.
- Restock coffee cups, glasses, ice bins, and server supplies.
- Perform additional duties as assigned.
Qualifications
Education and Experience:
Skills and Abilities:
- Ability to stand, walk, bend, reach, and stretch for extended periods.
- Capability to lift light items, up to 25 pounds.
- Strong observational skills to monitor the work area.
- Effective communication skills in English, both verbal and written.
- Ability to memorize essential information.
PREFERRED QUALIFICATIONS
High School Diploma / GED or equivalent. Previous experience in the restaurant or beverage industry and guest service is advantageous. Completion of Snoqualmie Casino Career Development Track Series is preferred.
Snoqualmie Casino prioritizes hiring Snoqualmie Tribal Members/Native Americans in accordance with the Snoqualmie Tribal Employment Rights Ordinance (TERO). Candidates must obtain and maintain a Gaming License from the Snoqualmie Gaming Commission. Pre-employment drug testing is mandatory for specific positions.
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