Patient Support Specialist

2 weeks ago


Whippany, New Jersey, United States ConnectiveRx Full time
Job Title: Patient Support Specialist

At ConnectiveRx, we are seeking a highly skilled Patient Support Specialist to join our team. As a Patient Support Specialist, you will play a critical role in providing exceptional patient care and support services to our clients.

Responsibilities:
  • Respond to inbound and outbound calls from patients, physicians, and pharmacies to provide access to care and reimbursement support.
  • Engage with patients to understand their needs and provide empathetic support to ensure a seamless experience.
  • Collaborate with internal teams to resolve issues and escalate requests as needed.
  • Perform other assignments as required.
Qualifications:
  • High school diploma or equivalent required.
  • 1+ year of experience in a healthcare or case management environment preferred.
  • Knowledge of pharmacy benefits, healthcare insurance, and/or medical billing a plus.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
Why Work with Us?
  • Competitive benefits package, including medical, dental, and vision insurance.
  • 401(k) package with dollar-for-dollar match.
  • Generous PTO and paid holiday days.
  • Opportunities for professional growth and development.


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