Administrative Support Specialist

1 week ago


Shelbyville, Illinois, United States H&R Block Full time

H&R Block is seeking a highly skilled Administrative Support Specialist to join their team. This role offers a competitive salary of $45,000 - $60,000 per year, depending on experience.

Job Overview

The Administrative Support Specialist will be responsible for providing exceptional customer service to clients, matching them with the best-suited tax professional for their needs, and scheduling appointments in a timely manner.

Key Responsibilities:
  • Answer phones and greet clients in a personalized, friendly, and inviting manner
  • Match clients with the best-suited tax professional for their needs
  • Schedule clients how they would like to be scheduled
  • Handle clients as they exit ensuring all current and future needs are met
  • Maintain office cleanliness and organization of resources with team members
Requirements:

To be successful in this role, you will need excellent communication skills, strong organizational abilities, and a friendly demeanor.

What We Offer:

In addition to a competitive salary, H&R Block offers a comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.



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