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Parts Support Specialist
1 month ago
Position: Parts Customer Service
Salary: Competitive
Ebling's ServicePlus is in search of a dedicated individual to enhance our Parts/Customer Service Division. The ideal candidate will thrive in a dynamic environment and possess strong computer proficiency along with a solid understanding of the outdoor power equipment sector.
Key Attributes:
- Passionate about customer service and relationship building, with a commitment to exceeding expectations.
- Basic knowledge of power equipment is beneficial.
- Eager to learn and tackle technical mechanical challenges.
- Detail-oriented, with a focus on fulfilling customer requirements.
- Positive demeanor that contributes to a collaborative team atmosphere.
- Desire to engage in a workplace culture that prioritizes ethics, integrity, and respect for individuals.
Responsibilities:
- Research and provide pricing for parts across various brands of outdoor power equipment.
- Assist customers in identifying the correct parts for their needs.
- Support technicians in determining necessary parts for repairs when requested.
- Respond promptly and accurately to parts inquiries.
- Develop expertise in selling parts, particularly for brands represented by Ebling's ServicePlus.
This role may require availability on select Saturdays. Ebling's ServicePlus offers competitive compensation and benefits, fostering a positive and safe work environment. We value applicants who share our commitment to these principles.
