Store Cleaning Associate
2 months ago
We are seeking a highly motivated and detail-oriented Store Cleaning Associate to join our team at Marshalls. As a key member of our store operations team, you will be responsible for maintaining a clean and organized store environment, ensuring a positive customer experience, and supporting the growth of our business.
Key Responsibilities- Store Maintenance and Cleaning: Maintain a clean and organized store environment, including the operation of floor care equipment, dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot cleaning glass and windows.
- Customer Service: Role model established customer experience practices with internal and external customers, providing exceptional service and ensuring a positive shopping experience.
- Organizational and Recovery Standards: Maintain all organizational, cleanliness, and recovery standards for the entire store, including the Sales Floor, Single Queue, Associate Lounge, Backroom, and Restrooms.
- Adherence to Company Policies: Adhere to all company policies concerning Health and Safety, including the refilling of essential items in the Lounge, Restrooms, and Front End.
- Cross-Training and Support: Cross-trained in other areas of the store, including the Backroom, Front End, Sales Floor, and other areas as needed, to support the needs of the business.
- Front End Coverage: Support and respond to all Front End coverage needs, ensuring a seamless customer experience.
- Merchandising and Signage Standards: Adhere to and uphold merchandising philosophy and signage standards, ensuring a visually appealing store environment.
- Initiative and Teamwork: Initiate and participate in store recovery as needed throughout the day, demonstrating a proactive and team-oriented approach.
- Operational and Loss Prevention Controls: Adhere to all operational and loss prevention controls in accordance with company guidelines and policies, including shrink reduction.
- Communication and Collaboration: Communicate accurately and effectively with management and Associates, ensuring a positive and productive work environment.
- Adherence to Labor Laws and Policies: Adhere to all labor laws, policies, and procedures, including Associate meal and break period policies.
- Safety Awareness and Maintenance: Participate in safety awareness and maintain a safe environment, ensuring the well-being of yourself and others.
- Excellent Customer Service Skills: Provide exceptional customer service, ensuring a positive shopping experience.
- Flexibility and Adaptability: Work a flexible schedule to support business needs, demonstrating adaptability and a willingness to learn.
- Strong Organizational Skills: Maintain a high level of organization, attention to detail, and ability to prioritize tasks effectively.
- Physical Stamina: Perform cleaning tasks and operate floor care equipment, requiring physical stamina and ability to lift heavy objects.
- Multi-Tasking and Problem-Solving: Capable of multi-tasking, responding to changes in direction, and resolving unexpected situations.
- Strong Communication Skills: Possess excellent verbal and written communication skills, listening and responding effectively to colleagues and management.
- Ability to Work in a Fast-Paced Environment: Thrive in a fast-paced retail environment, demonstrating a positive attitude and ability to work under pressure.
We offer a competitive benefits package, including:
- Associate Discount: Enjoy discounts on merchandise and services.
- EAP and Bereavement Leave: Access to Employee Assistance Program and bereavement leave.
- 401(k) Associate Contributions: Contribute to a 401(k) plan, with company match.
- Child Care and Cell Phone Discounts: Receive discounts on child care and cell phone services.
- Pet and Legal Insurance: Enjoy discounts on pet and legal insurance.
- Credit Union and Referral Bonuses: Access to a credit union and referral bonuses.
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