Service Ambassador for Slingshot Social

6 days ago


Charlotte, North Carolina, United States Slingshot Social Charlotte Full time

We're seeking a highly organized and customer-focused host/hostess to join our team at Slingshot Social in Charlotte, NC. If you have a passion for delivering exceptional service and working in a fast-paced environment, this could be your dream role

About the Job

You'll be responsible for providing top-notch customer service, handling front desk operations, managing arcade game machines, and coordinating special events with precision and attention to detail. Our ideal candidate will be a quick learner, able to multitask effectively, and possess strong communication skills.

Responsibilities:
  • Customer Support: Answer guest queries about games, membership options, and promotions, ensuring a positive experience throughout their visit.
  • Arcade Management: Monitor arcade machines, report any issues to management, and maintain accurate records of transactions and game usage.
  • Event Planning: Assist in planning and executing special events, tournaments, and group bookings, keeping guests informed about upcoming activities.
Requirements:
  • Experience: Previous customer service or front desk experience is preferred but not required.
  • Skills: Strong communication skills, problem-solving abilities, and multitasking expertise.
  • Physical Requirements: Ability to stand for extended periods, lift up to 25 pounds, and perform light cleaning duties as needed.
Why Choose Us?
  • Competitive Salary: $15.00 - $16.00/hour, based on experience.
  • Flexible Hours: Work evenings, weekends, and some weekdays (all days except Mondays).
  • Fun Environment: Join a dynamic team that values teamwork, growth, and employee satisfaction.

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