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Operations Supervisor

2 months ago

Lexington, Virginia, United States Dunkin' Full time
Job Summary

We are seeking a highly skilled and experienced Shift Manager to oversee daily operations in a high-volume environment. As a key member of our team, you will be responsible for ensuring seamless execution of store operations, delivering exceptional customer service, and driving sales growth.

Key Responsibilities
  • Operational Excellence: Deploy team members effectively to maintain speed of service and operational efficiency.
  • Customer Experience: Ensure every guest receives excellent hospitality and service.
  • Team Leadership: Promote a positive and proactive work atmosphere, train and guide new team members to reach their full potential.
  • Collaboration: Collaborate with the central management team to achieve store goals.
Requirements
  • Availability: Must be available to work any 5 days a week, including weekends and holidays.
  • Reliability: Demonstrate strong reliability and punctuality.
  • Communication: Maintain positive communication with the team and management.
  • Problem-Solving: Manage challenges with a solution-oriented approach.
What We're Looking For
  • Punctual and Reliable Individuals
  • Effective Communicators
  • Leaders Who Excel Under Pressure
  • Flexible Availability
Why Work with Dunkin'?

We offer a supportive work environment, career growth opportunities, and the chance to lead a team that delights guests daily. As a Shift Manager, you'll play a key role in driving success and creating a great workplace.