Laboratory Operations Supervisor

4 weeks ago


Lexington, Kentucky, United States Thermo Fisher Scientific Full time
Job Summary

We are seeking a highly skilled Laboratory Operations Supervisor to lead our customer site team. The successful candidate will be responsible for overseeing the daily operations of the team, ensuring high levels of customer service, and driving process improvement initiatives.

Key Responsibilities
  • Lead a diverse cross-functional team of on-site lab specialists servicing multiple sites
  • Develop, track, and trend business metrics to drive process improvement
  • Collaborate with the Program/Regional Manager to deliver on committed contractual scope of work
  • Act as liaison between customer and Thermo Fisher Scientific, coordinating onsite vendor escorting and customer visits
  • Write and implement SOPs, conduct site audits, and ensure completion of annual physical inventory
Requirements
  • 4+ years of experience in managed services in a laboratory setting
  • GxP Experience and IATA/DOT certification are a plus
  • Strong leadership and supervisory abilities, interpersonal skills, and basic understanding of employment/labor law regulations
  • Computer proficiency and intermediate skills in Microsoft Office suite of software
  • Basic chemical knowledge, including chemical handling, calculation of Molarity, percent by volume, etc.
What We Offer

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects.


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