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Senior Enterprise Vault Systems Engineer
2 months ago
Evolver Federal recognizes that our workforce is essential to our ongoing success and expansion. We foster a diverse work environment that emphasizes a healthy work-life balance, offering generous and flexible time off, competitive salaries, and a strong commitment to professional growth.
Key Responsibilities
The Enterprise Vault Systems Engineer is responsible for managing the Veritas Enterprise Vault and Discovery Accelerator platforms, providing engineering and administrative support for their operation and maintenance. This role requires ensuring the systems' high availability and routine upkeep, which includes training, regular maintenance, and incident management. The systems are hosted on both physical and virtual Windows Servers, with geographically distributed data centers for operational continuity, necessitating a broad range of support tasks, including but not limited to:
- Engaging in technical meetings to review and support program goals
- Executing configurations, maintenance, monitoring, and troubleshooting in accordance with current engineering documentation
- Documenting configuration change requests through the established change control process
- Managing storage requests, migrations, and decommissioning activities
- Monitoring system components for failures and coordinating vendor and site support as necessary
- Responding to alerts and warnings with timely corrective actions and escalations
- Completing all scheduled maintenance in line with established policies and procedures
- Preventing data loss or outages by maintaining a high level of attention to detail during maintenance activities
- Overseeing technology in remote settings
- Reviewing and processing tickets related to supported systems per established service level agreements
- Providing initial response and Level 1 and Level 2 escalation for outages
- Scheduling maintenance actions promptly
- Creating PowerShell and VBS scripts as necessary to automate routine tasks
- Conducting daily system monitoring to verify the integrity and availability of all hardware and resources
- Reviewing system and application logs to confirm the completion of scheduled tasks such as backups
- Applying operating system patches and upgrades regularly; updating administrative tools and end-user applications
- Configuring and adding new services as required
- Researching and recommending innovative, automated approaches for system administration tasks
- Preparing and reviewing technical assessments, including required tasks, estimated timelines, and effort for project scopes
Basic Qualifications
- Active Clearance: Top Secret with SSBI and ability to obtain SCI clearance.
- 4 years of experience as a Systems Engineer/Administrator
- 2 years of experience in architecting and designing complex high-availability systems
- 3 years of experience with Enterprise Vault.
Preferred Qualifications
- 8 years of experience as a Systems Engineer/Administrator
- 4 years of experience in architecting and designing complex high-availability systems
- 5 years of experience with Enterprise Vault.
- Experience in researching and resolving customer product support issues
- Active Clearance: Top Secret with SSBI and ability to obtain SCI clearance.
- Knowledge of Microsoft Exchange 2010 and 2013 system administration.
- Experience managing Microsoft Windows Server 2008/2012 in a large physical and virtual infrastructure.
- Comprehensive understanding of DNS, WINS, DHCP, and LDAP compliant directories.
- Strong knowledge of IT infrastructure and network architecture.
- Experience with VMware virtualization administration and tools, including Vsphere console, and a solid understanding of virtualized infrastructure concepts.
- Familiarity with disaster recovery and ancillary messaging components.
- In-depth knowledge of email archival systems and system administration expertise.
- Ability to work independently with a high level of initiative and excellent troubleshooting skills, as well as collaborate effectively in a team environment.
- Exceptional communication skills to present and train technical concepts to diverse audiences.
- Flexibility to work before and/or after core hours as required.
Evolver Federal is an equal opportunity employer and welcomes all job seekers. We are committed to a policy of non-discrimination based on race, color, ancestry, religion, gender, age, national origin, gender identity or expression, sexual orientation, genetic factors, pregnancy, physical or mental disability, military/veteran status, or any other factor protected by law.
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