Field Service Technician

4 weeks ago


Grand Rapids, Michigan, United States Mazak Full time

We are seeking a skilled Field Service Technician to join our team at Mazak. As a Field Service Technician, you will be responsible for installing equipment, training customers, executing warranty repairs, and providing after-warranty service on CNC Lathes and Machining Centers.

Key Responsibilities:

  • Install machines and accessories at customer sites, including assembly, leveling, aligning, adjusting, calibrating, and wiring.
  • Diagnose and repair mechanical, electrical, and software problems on machines and accessories at customer sites.
  • Test operation of machines and accessories after completing installation or repair.
  • Train customers on the functions of the machines.
  • Learn new machine features and accessories as they become available.
  • Complete reports documenting installation, assessment of reported problems, repairs completed, and parts installed.

Requirements:

  • 2-year technical training in electronics, mechanical, or machine tool assembly.
  • High School Diploma.
  • 3-7 years of experience in Field Service.
  • Ability to read and understand engineering drawings.
  • Ability to work independently or in a group to complete tasks.
  • Ability to understand PLC, HYD/Pneumatic circuits, and general computer skills.
  • Ability to lift up to 50lbs on a repetitive daily basis and heavier lifting in excess of 50lbs on a periodic basis.
  • Ability to problem-solve depending on the situation.
  • Strong writing and reporting skills.
  • Strong people skills.

Mazak is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.



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