Customer Service Representative

5 days ago


Oklahoma City, Oklahoma, United States Hertz Full time

Drive your career in customer service with Hertz

About Us

We're a leading car rental company dedicated to delivering exceptional experiences for our customers. As a Customer Service Associate, you'll play a crucial role in shaping the future of our business.

Salary and Benefits

$16.00 per hour is just the starting point for your compensation package. Enjoy access to a range of benefits, including medical, dental, and vision plans, retirement programs, paid parental leave, and more.

Your Role

As a Customer Service Associate, you'll provide world-class support to our customers, handling first contact resolution and ensuring their experience is nothing short of fantastic. You'll work closely with our management team to analyze Net Promoter Score results and implement strategies to boost guest satisfaction.

You'll also be responsible for:

  • Serving as the primary liaison for NPS initiatives and communicating performance actions to the team
  • Analyzing NPS results to identify areas for improvement
  • Providing guidance and feedback to employees to enhance customer service skills
  • Ensuring all corporate policies and procedures are followed by staff
Qualifications

To succeed in this role, you'll need:

  • At least 3 years of demonstrated experience in customer service, preferably with operations and sales background
  • Rental car experience is a plus
  • Excellent customer service skills, with a proven track record of delivering high-quality experiences
  • Strong oral and written communication skills
  • Ability to build relationships and lead others
  • Sound problem-solving and decision-making skills
Become Part of Our Team

Join Hertz and discover a culture that empowers you to drive your potential. With perks like up to 40% off standard rental rates, educational reimbursement, and more, you'll enjoy a comprehensive benefits package that supports your well-being and career growth.



  • Oklahoma City, Oklahoma, United States E-Z Mart Inc Full time

    About the RoleThis is an excellent opportunity for individuals who enjoy working in a fast-paced environment and interacting with customers on a daily basis. As a Customer Service Representative, you will be responsible for handling cash transactions, answering customer inquiries, and resolving any issues that may arise.


  • Oklahoma City, Oklahoma, United States Domino's Franchise Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and enthusiastic individual to join our team as a Customer Service Representative. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and is passionate about providing exceptional customer service.Key Responsibilities:To provide top-notch...


  • Oklahoma City, Oklahoma, United States State Farm Insurance Agent Gary Unruh in Oklahoma City OK Full time

    Job DescriptionWe are seeking a motivated Spanish speaker to join our team at State Farm Insurance Agent Gary Unruh in Oklahoma City, OK. As a customer service representative, you will be responsible for providing exceptional support to our clients.Main Responsibilities:Assist customers with their insurance needs and provide personalized service.Communicate...


  • Oklahoma City, Oklahoma, United States beBee Professionals Full time $30,000 - $50,000

    We are looking for a highly skilled Customer Service Representative to join our team at beBee Professionals in Oklahoma City.**Job Summary:**The ideal candidate will have previous experience in retail or sales, with strong communication and interpersonal skills. They will be responsible for providing excellent customer service, assisting customers with their...


  • Oklahoma City, Oklahoma, United States Cowboy Chicken Full time

    We are seeking a Customer Service Representative to provide exceptional service to our guests. Key Responsibilities:Ensure positive guest experiences by greeting and interacting with them.Maintain a clean and welcoming environment.Enforce safety policies and procedures.Accept responsibility and accountability for actions.Benefits: Flexible scheduling,...


  • Oklahoma City, Oklahoma, United States Mathis Brothers Full time

    Job DescriptionWe are seeking a highly skilled and customer-focused Mattress Returns Customer Service professional to join our team at Mathis Brothers. As a key member of our returns and exchanges department, you will be responsible for providing exceptional service to our customers, resolving issues in a timely and efficient manner, and maintaining a...


  • Oklahoma City, Oklahoma, United States Quail Springs Culinary Full time

    **Job Overview**We are seeking a skilled and enthusiastic Customer Service Representative to join our team at Quail Springs Culinary.About the Role:This role is responsible for providing exceptional customer service in a fast-paced dining environment. As a Customer Service Representative, you will be the face of our company, ensuring that every guest has a...


  • Oklahoma City, Oklahoma, United States Generator Supercenter of OKC Full time

    Job OverviewThe Generator Supercenter of OKC is seeking a highly skilled Customer Service Sales Representative to join our team. As a key member of our sales team, you will be responsible for contacting existing customers and reviewing their accounts to identify opportunities for add-on sales.About the RoleThis hourly-based position offers competitive...


  • Oklahoma City, Oklahoma, United States Karls Technology Full time

    Job OverviewWe are seeking a highly skilled and organized Senior Telecommute Customer Service Representative to join our team at Karls Technology. This is an excellent opportunity for someone who is looking to advance their career in customer service.This role requires the candidate to be the first point of contact for phone calls into our computer repair...


  • Oklahoma City, Oklahoma, United States Penske Full time

    About the JobPenske is a leading provider of transportation solutions, and we're seeking a Customer Service Representative to join our team. As a key member of our operations, you'll play a vital role in ensuring the highest level of service for our customers.


  • Oklahoma City, Oklahoma, United States The National Full time

    Job DescriptionThis role is a critical component of creating exceptional guest experiences at our luxury hotel. As a Customer Service Representative, you will be responsible for welcoming and accommodating guests, visitors, and staff in a friendly and courteous manner.The primary objective of this position is to ensure that all guests have a pleasant and...


  • Oklahoma City, Oklahoma, United States Vyve Broadband Full time

    Excel in a dynamic sales and customer service environment as a Remote Call Center Agent with Vyve Broadband.Sales and Customer Service RoleAssist customers across the country with finding and purchasing Vyve products and services, handling billing inquiries and processing payments, and troubleshooting basic technical issues related to phone, internet, or...


  • Oklahoma City, Oklahoma, United States Zips Car Wash Full time

    We are seeking a highly motivated and enthusiastic Customer Service Associate to join our team at Zips Car Wash located in Oklahoma City, OK. This part-time position offers an excellent opportunity for individuals who love interacting with people and enjoy creating a positive atmosphere.As a Customer Service Associate, you will play a vital role in making...


  • Oklahoma City, Oklahoma, United States Oklahoma's Credit Union Full time

    Job OpportunityOklahoma's Credit Union is a leading financial institution dedicated to helping Oklahomans achieve economic independence. With over 60 years of experience, we have served over 47,000 members across the state.We are seeking a skilled Customer Service Representative to join our team at our Capitol Branch in Oklahoma City. As a representative of...


  • Oklahoma City, Oklahoma, United States MetroShoe Warehouse Full time

    Job OverviewMetroShoe Warehouse is a leading retailer of quality shoes, apparel, and accessories for men, women, and children.CompensationThe starting hourly wage is $12.00, offering a competitive salary in the Oklahoma City area.ResponsibilitiesAssist customers with sales, returns, and transactions at checkout.Collaborate with colleagues to maintain sales...


  • Oklahoma City, Oklahoma, United States Aarons Full time

    Aaron's is a dynamic and customer-focused retail environment where you can launch your career. As a Sales Associate, you will play a key role in driving sales and providing exceptional customer service.Key Responsibilities:Assist customers in finding the products they needClean, organize, and move merchandise as neededMaintain a positive sales floor...


  • Oklahoma City, Oklahoma, United States TravelCenters of America Full time

    At TravelCenters of America, we're dedicated to providing exceptional customer service to our guests. As a Cashier, you'll play a key role in ensuring every traveler leaves our travel centers feeling satisfied and valued.About the RoleThis is an exciting opportunity to join our team as a Cashier, where you'll have the chance to work with a diverse group of...


  • Oklahoma City, Oklahoma, United States Zips Car Wash Full time

    At Zips Car Wash, we're passionate about providing a world-class customer experience. If you're enthusiastic about helping others and thrive in a fast-paced environment, our part-time Customer Service Associate position may be the perfect fit for you.Compensation Package:We offer a competitive hourly rate of $12 per hour, plus bonus and commission pay...


  • Oklahoma City, Oklahoma, United States Express Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Express. As a key member of our retail sales floor, you will be responsible for providing exceptional shopping experiences for our customers while maintaining a clean and organized store environment.ResponsibilitiesMaintain a clean and safe shopping...


  • Oklahoma City, Oklahoma, United States Cowboy Chicken Full time

    **Job Summary:**We are seeking a highly motivated and customer-focused Cashier to join our team at Cowboy Chicken. **About Us:**Cowboy Chicken is a well-established restaurant chain known for its wood-fired rotisserie chicken, delicious sides, and excellent service. We pride ourselves on creating a welcoming environment for our guests and providing a...