Technical Services Specialist

3 weeks ago


Southern Pines, North Carolina, United States Hamilton Beach Brands, Inc. Full time
Job Overview

Hamilton Beach Brands, Inc. is seeking a highly skilled Technical Services Technician to join our team in Southern Pines, NC. As a key member of our technical support team, you will provide expert-level technical support to our customers and service providers, globally.

Key Responsibilities
  • Provide technical support via video meeting, phone, email, and other channels to resolve customer issues and improve product performance.
  • Develop troubleshooting guides and technical documentation to support product development and customer support.
  • Collaborate with product development engineers to identify service parts and improve product design.
  • Train teammates on new products and major revisions to existing products.
  • Coordinate on-site service requests and process credit requests from our global service network.
Requirements
  • Associate's degree in engineering technology or equivalent work experience.
  • 2+ years of applicable work experience in a technical support or related field.
  • Ability to travel up to 10%.
  • Strong written and verbal communication skills.
  • Strong ability to troubleshoot and apply learned product knowledge to resolve complex technical issues.
  • Strong computer skills, especially in Microsoft Windows products and data entry.
What We Offer

Hamilton Beach Brands, Inc. offers a comprehensive compensation and benefits package, including health, dental, and vision insurance, HSA contributions, profit sharing, and a 401(k) plan with vested contributions. We also offer paid vacation and holidays, a paid charitable day off, and wellness subsidies.



  • Southern Pines, North Carolina, United States Synigent Technologies Full time

    We are seeking a Technical Services Specialist to provide technical support to field technicians and end-users of commercial products. The ideal candidate will have a strong background in engineering technology and excellent troubleshooting skills.Key Responsibilities:Offer troubleshooting and repair support via various communication channels.Develop...


  • Southern Pines, North Carolina, United States Hamilton Beach Full time

    Job Summary:Hamilton Beach Brands, Inc. is seeking a highly skilled Technical Services Technician to join our team in Southern Pines, NC. As a Technical Services Technician, you will provide technical support to third-party field technicians and end-users of Commercial products. Your primary function will be to troubleshoot and repair issues with our...


  • Southern Pines, North Carolina, United States Chili's Grill & Bar Full time

    Quality Assurance SpecialistAt Chili\u2019s Grill & Bar, we are committed to delivering the best experience to every Guest, every day. As a Quality Assurance Specialist, you will play a critical role in ensuring that our food meets the highest standards of quality and safety.Key Responsibilities: Ensure food is prepared to company standards and...


  • Southern Pines, North Carolina, United States Food Lion Full time

    Job SummaryFood Lion is seeking a Quality Assurance Specialist to maintain high standards in our retail operations. As a key member of our team, you will ensure a clean, safe, and inviting shopping environment for our customers.Key ResponsibilitiesMaintain a thorough understanding of and adherence to company guidelines, policies, and standard...


  • Southern Pines, North Carolina, United States SNC Ltd Full time

    Job Summary: We are seeking a highly skilled Medical Contract Specialist to join our team at SNC Ltd. As a key member of our Contracts Administration team, you will be responsible for conducting proposal preparation, contract negotiation, and contract administration activities for assigned programs with our suppliers, partners, and customers.Key...

  • To Go Specialist

    3 weeks ago


    Southern Pines, North Carolina, United States Olive Garden Full time

    Key Responsibilities:As a To Go Specialist at Olive Garden, you will ensure that we deliver convenience without compromising quality. This involves ensuring order accuracy and providing an excellent overall experience for our guests.Requirements:Thrive on making loyal guests by displaying a strong sense of urgencyEnsure order accuracyProvide an excellent...


  • Southern Pines, North Carolina, United States Trident Marketing Full time

    Job DescriptionTrident Marketing is seeking a highly skilled and motivated Collections Specialist to join our team. As a key member of our billing department, you will be responsible for collecting past due amounts from members, fielding incoming calls, and handling customer issues. Your excellent communication skills and prior billing/collection experience...


  • Southern Pines, North Carolina, United States Olive Garden Full time

    Olive Garden is committed to delivering exceptional dining experiences to our guests. As a To Go Specialist, you will play a vital role in ensuring our customers receive their orders promptly and accurately.We are seeking a detail-oriented and customer-focused individual to join our team. The ideal candidate will possess excellent communication skills, a...


  • Southern Pines, North Carolina, United States Ford - Lincoln Veteran Careers Program Full time

    Job SummaryThe Ford-Lincoln Technician Careers Program is seeking highly skilled and experienced automotive technicians to join our team. As a Service Technician, you will be responsible for performing assigned work with efficiency and accuracy, diagnosing malfunctions, and performing repairs. You will also be responsible for coordinating with the Parts...


  • Southern Pines, North Carolina, United States Path Engineering Full time

    Job SummaryAs an Electrical Maintenance Specialist at Path Engineering, you will be responsible for ensuring the smooth operation of our manufacturing production equipment. This includes routine and emergency service, maintenance, and troubleshooting of plant manufacturing operations and control systems. You will also be involved in installing branch...

  • Data Entry Specialist

    2 months ago


    Southern Pines, North Carolina, United States Kelly Services, Inc. Full time

    Job SummaryKelly Services, Inc is seeking a detail-oriented Data Entry Clerk to join their team. As a Data Entry Associate, you will be responsible for accurately entering data into computer systems, maintaining organized records, and assisting with data retrieval and reporting.Key ResponsibilitiesOperate standard office equipment and enter data from source...

  • Pet Care Specialist

    3 weeks ago


    Southern Pines, North Carolina, United States Pet Supermarket Full time

    Pet Supermarket Job DescriptionWe are seeking a passionate and animal-loving individual to join our team as a Pet Care Specialist. As a key member of our store team, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our customers and their pets.Responsibilities:Provide friendly and...


  • Southern Pines, North Carolina, United States The Pilot Full time

    Marketing Content SpecialistThe Pilot, a 104-year-old media and marketing solutions company, is seeking a skilled Writer and Content Curator to join its advertorial staff. This project-based part-time position requires an excellent communicator who can work independently to meet deadlines.Key Responsibilities:Producing sponsored articles for print and...


  • Southern Pines, North Carolina, United States The Pilot Full time

    Marketing Content SpecialistThe Pilot is a 104-year-old media and marketing solutions company seeking a skilled writer and content curator to join its advertorial staff on a project-based part-time basis.Key Responsibilities:Producing high-quality sponsored articles for print and digital platformsCollaborating with clients from concept to final approval,...

  • Nurse Care Specialist

    3 weeks ago


    Southern Pines, North Carolina, United States BAYADA Home Health Care Full time

    BAYADA Home Health Care is seeking a skilled Nurse Care Specialist to provide high-quality care to clients in their homes. As a Home Health Care Professional, you will be responsible for making home visits to clients in designated geographic territories, performing assigned duties, and accurately documenting observations, interventions, and...

  • Nurse Practitioner

    4 weeks ago


    Southern Pines, North Carolina, United States Illumia Full time

    About IllumiaIllumia Health is a fast-growing part of Gentiva, a leading provider of hospice and palliative care services. Our clinical teams work closely with physicians and other specialists to offer advanced illness management, a specialized form of high-touch palliative care designed to provide relief from the symptoms and stress of illness while...

  • Hospice Nurse

    3 weeks ago


    Southern Pines, North Carolina, United States Liberty Health Full time

    Job Title: Hospice Nurse - Patient Care SpecialistJob Summary: We are seeking an experienced Hospice Nurse to join our team at Liberty Health. As a Hospice Nurse, you will provide high-quality patient care and support to individuals and their families facing terminal illness.Responsibilities:Apply a working knowledge of nursing theories and concepts to...

  • Nurse Practitioner

    3 weeks ago


    Southern Pines, North Carolina, United States Illumia Full time

    About the RoleWe are seeking a highly skilled Nurse Practitioner to join our team at Illumia, a leading provider of palliative care and hospice services. As a Nurse Practitioner - Advanced Illness Management Specialist, you will play a critical role in delivering high-quality, patient-centered care to individuals with advanced illnesses.As a member of our...

  • Nurse Practitioner

    4 weeks ago


    Southern Pines, North Carolina, United States Gentiva Full time

    About the RoleWe are seeking a highly skilled and compassionate Nurse Practitioner to join our team at Gentiva, a leading provider of hospice and palliative care services. As a Nurse Practitioner - Advanced Illness Management Specialist, you will play a critical role in delivering high-quality, patient-centered care to individuals with advanced illnesses.Key...

  • Nurse Practitioner

    3 weeks ago


    Southern Pines, North Carolina, United States Illumia Full time

    About the Role:Illumia Health is seeking a skilled Nurse Practitioner to join our team in providing advanced illness management and palliative care services to our patients. As a key member of our clinical team, you will work closely with our physicians and other specialists to deliver high-quality, patient-centered care.Key Responsibilities:Provide advanced...