Service Delivery Coordinator

2 weeks ago


Pflugerville, Texas, United States FS Bulider Resources Full time
About FS Builder Resources:

We are a leading provider of flooring services, dedicated to delivering exceptional results to our customers. Our company values integrity, respect, and teamwork, and we strive to create a positive work environment for our employees.Job Description:

This is an exciting opportunity to join our Customer Service team as a representative responsible for delivering top-notch support to our customers. You will be working closely with our sales and production teams to ensure seamless communication and efficient resolution of customer inquiries.

Key Responsibilities:
  • Handle customer inquiries via phone, email, or mail
  • Update customer records accurately and efficiently
  • Collaborate with internal teams to resolve customer issues
  • Ensure confidentiality and data security at all times
Requirements:
  • 1-3 years of customer service experience
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Proficiency in typing (40 WPM) and Microsoft Office
  • Positive attitude and strong work ethic
Benefits:
  • Medical, dental, and vision coverage
  • 401K
  • Paid Holidays
  • Vacation and Personal Time
  • Employee appreciation events
Salary:

The estimated annual salary for this position is $50,000 - $65,000, depending on experience and qualifications.



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