Customer Service Representative
4 weeks ago
Job Title: Customer Service Representative - Title I Premiums and Claims Support
Job Summary: We are seeking a highly skilled Customer Service Representative to provide support for Title I premiums and claims in our Financial Operations Center. The ideal candidate will have excellent communication skills, be able to work independently, and have a strong attention to detail.
Key Responsibilities:
- Provide customer support for Title I premiums and claims
- Process and respond to customer inquiries via phone and email
- Reprint billing statements as needed
- Request portfolio reports and provide to lenders as requested
- Perform other ancillary support functions as needed
Requirements:
- High School Diploma or Equivalent
- Experience with computers and data entry
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
- Strong attention to detail and organizational skills
Work Environment: Our office is located in a professional setting, and the ideal candidate will be able to work in a fast-paced environment with minimal supervision.
Work Schedule: Monday - Friday, 10am - 2pm (20 hours per week)
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