Reservationist Coordinator

3 weeks ago


Redwood City, California, United States Transdev Full time

We're excited to offer this Transportation Operations Assistant role at Transdev in Redwood City, CA This dynamic position involves coordinating transportation services, communicating with customers, and resolving issues in a fast-paced environment.

About the Job

The ideal candidate will have 2+ years of experience in customer-facing roles, excellent communication skills, and proficiency in computer software. You'll earn a competitive hourly wage of $24.11, plus benefits like 401(k), medical, dental, and vision coverage.

Responsibilities
  • Scheduling rides and managing customer inquiries.
  • Enter new customer info and changes into the system.
  • Late vehicle updates and No Show verification with customers.
  • Service complaint resolution.
  • Daily route map creation for drivers.
Requirements
  • High school diploma or GED required.
  • 2+ years of reservationist or customer service experience.
  • Computer literate with quick learning abilities.
  • Effective communication and listening skills.

Join us at Transdev and contribute to delivering safe, reliable, and innovative mobility solutions



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