Transportation Coordinator

3 weeks ago


Redwood City, California, United States Transdev Full time
Join Our Team

We are looking for a skilled Reservationist to join our team in Redwood City, CA. As a key member of the team, you will be responsible for answering customer phone calls, scheduling rides, and resolving service-related complaints.

The ideal candidate will have 2 years of reservationist or customer service experience, a high school diploma or GED, and excellent communication and listening skills. We offer a competitive salary of $20.50-$26.50/hour (DOE), plus an attractive benefits package, including paid time off & vacation.

Responsibilities:
  • Managing customer relationships and resolving service-related complaints.
  • Scheduling rides and communicating with customers about ride status.
  • Entering new customer information and changes into the system.
  • Providing exceptional customer service over the phone.
  • Creating daily route maps of reservations for the drivers.


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