Patient Access Coordinator

2 weeks ago


Hamburg, Pennsylvania, United States St. Luke's Hospital Full time
Job Summary

We are seeking a highly skilled and customer-focused Patient Access Representative to join our team at St. Luke's Hospital. As a key member of our registration team, you will be responsible for ensuring a seamless and efficient patient experience from registration to discharge.

Key Responsibilities
  • Register patients for services, including collecting and verifying demographic and insurance information
  • Manage patient flow and coordinate with clinical staff to ensure timely and accurate registration
  • Communicate effectively with patients, families, and healthcare providers to resolve issues and address concerns
  • Maintain accurate and up-to-date patient records, including demographic and insurance information
  • Process payments and handle billing inquiries in a timely and professional manner
  • Collaborate with other departments to ensure seamless patient care and efficient operations
Requirements
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations
  • Basic computer skills and experience with electronic medical records systems
  • Knowledge of medical terminology and insurance regulations
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities
Working Conditions

This is a part-time position, working evenings and days, with occasional weekends. The ideal candidate will be flexible and able to adapt to changing priorities and deadlines.

St. Luke's University Health Network is an equal opportunity employer and welcomes applications from diverse candidates.



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