Customer Service Representative

4 weeks ago

Orange Park, Florida, United States ValorVIP Full time
Customer Service Agent Job Description

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Agent. As a Customer Service Agent, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring customer satisfaction.

Key Responsibilities:

  • Handle inbound customer calls, emails, and chats in a professional and courteous manner.
  • Resolve customer complaints and issues in a timely and effective manner.
  • Provide product and service information to customers, and respond to customer inquiries.
  • Work collaboratively with internal teams to resolve customer issues and improve customer satisfaction.
  • Meet or exceed customer service metrics and performance standards.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Basic computer skills and knowledge of Microsoft Office.
  • Ability to work a variety of shifts, including evenings, weekends, and holidays.

What We Offer:

  • Competitive hourly rate.
  • Opportunities for advancement and professional growth.
  • Comprehensive training program.
  • Flexible scheduling.
  • Fun and dynamic work environment.

How to Apply:

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please submit your application, including your resume and a cover letter, to our website.

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