Customer Support Representative
3 weeks ago
About the Role
We are seeking a highly motivated and organized Customer Support Representative to join our Operations Team. As a Customer Support Representative, you will be the main point of contact for our customers, providing exceptional customer service and resolving any issues that may arise.
Key Responsibilities
- Talk to customers over the phone or via email to resolve any issues or concerns
- Engage with industry stakeholders to highlight inefficiencies and improve the customer experience
- Take full responsibility for all issues that you come across, delivering end-to-end customer service
Requirements
- Highly motivated and lots of drive to succeed
- MS Office Suite Proficient
- Highly organized
- Energetic
- Quick Learner
- Takes instruction easily and follows through
Desired Qualifications
- Fluency in Spanish, Chinese, Vietnamese, Hindi, Urdu, Yoruba, & Arabic is a plus
- Bachelors or Associates Degree
What We Offer
We are committed to providing equal opportunities, a diverse and inclusive work environment, and fairness for everyone. We are looking for genuinely decent people who are honest and empathetic.
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