Senior Bank Teller

4 weeks ago


Everett, Massachusetts, United States Pacific Premier Bank Full time
About the Role

Pacific Premier Bank is seeking a highly skilled and customer-focused Sr Bank Teller to join our team. As a key representative of our brand and culture, you will be responsible for delivering exceptional customer experiences and contributing significantly to the success of our branch.

Responsibilities
  • Ensure a high level of delivery in line with the Bank's Client Service Standards.
  • Process deposits, withdrawals, check cashing, and other Bank Transactions within assigned limits.
  • Balance and maintain cash drawer in accordance with branch performance standards.
  • Proactively respond to incoming calls and serve as a customer advocate in researching and resolving errors and answering questions.
  • Develop and maintain knowledge of and adhere to all regulatory, compliance, banking policies and procedures applicable to this position.
  • Perform account maintenance in accordance with established bank policies and procedures.
  • Open consumer and business accounts in accordance with established bank policies and procedures.
  • Has strong knowledge of the various bank deposit products and services in order to make recommendations and referrals based on customer's needs.
  • Uncover cross-sell opportunities internally and with partners through needs-based conversations.
  • Meet assigned goals as assigned by branch management.
Qualifications

We are looking for candidates with 6+ months of banking experience, including bank teller and customer service. Sales experience is a plus.

A reasonable, good faith estimate of the minimum and maximum base salary or pay for this position is $17.29/hr to $25.94/hr. Actual compensation will vary based on various factors including but not limited to location, experience and performance.

A business line incentive may be provided ranging from 0%-20% of the base salary offered, in addition to medical and other benefits, dependent on the position.



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