Store Customer Support Representative
3 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Store Customer Support Representative. This role involves providing exceptional customer service, assisting customers with purchases, and ensuring a positive shopping experience.
About the Role:
- Provide excellent customer service and support to ensure customer satisfaction.
- Assist customers with purchases, including determining their needs and following up on sales details.
- Receive and process incoming merchandise deliveries, verifying receipt and accuracy of items.
- Arrange merchandise on shelves according to style, size, and type.
- Perform clerical duties, such as filing, bank deposits, data entry, and reports.
- Prepare products for display, including assembly, pricing, and wiring.
- Demonstrate exceptional customer service and focus, prioritizing customer needs and resolving issues promptly.
Requirements:
- Bilingual candidates are encouraged to apply.
- Motivated, energetic individual who enjoys working with people and providing superior customer service.
- Prior sales experience is a plus.
- Valid driver's license and access to an automobile are required for in-home demonstrations and consultations.
- Basic English comprehension skills are essential.
- Able to multi-task and address multiple customers simultaneously.
- Able to climb ladders and lift up to 25 pounds.
- Availability to work evenings and regular job attendance is required.
Salary Range: $45,000 - $60,000 per year, depending on experience.
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