Clinical Intake Coordinator

1 week ago


Commack, New York, United States United Surgical Partners Full time
POSITION SUMMARY:
United Surgical Partners is seeking a dedicated Clinical Intake Coordinator to support our clinical intake operations. This role is essential in ensuring a smooth front-desk experience for our patients.

KEY RESPONSIBILITIES:
1. Provide reception support, including greeting patients and managing incoming calls in a professional manner.
2. Schedule routine appointments and follow-ups, ensuring that all necessary pre-authorizations are in place.
3. Oversee patient check-in and check-out processes, collecting essential demographic information and verifying insurance eligibility.
4. Maintain confidentiality and professionalism while addressing patient inquiries and concerns.
5. Organize and manage files, ensuring that all documents are accurately processed and easily retrievable.
6. Monitor the intake work queue to ensure timely completion of all tasks.
7. Maintain a clean and organized workspace, restocking supplies as necessary.

MINIMUM QUALIFICATIONS:
To be considered for this position, candidates must possess a High School Diploma and demonstrate excellent organizational and communication skills. A strong customer service orientation and basic computer proficiency are required.

PREFERRED QUALIFICATIONS:
Experience with scheduling software and appointment management systems is highly desirable. Candidates should be able to communicate effectively across all levels of the organization.

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