Senior Application Solutions Specialist
2 weeks ago
MMS is an award-winning, data-focused clinical research organization (CRO) seeking a skilled Senior Application Solutions Specialist to join our team. As a key member of our IT department, you will provide NetSuite support and subject matter expertise to users, assist with report writing and analytics efforts, and perform hands-on coding work on projects as needed.
Key Responsibilities:
- Provide NetSuite support and subject matter expertise to users
- Assist with report writing and analytics efforts for company financial and operational information
- Assist with data and/or related systems integration projects specific to NetSuite
- Perform hands-on coding work on projects as needed
- Document business objectives, use cases, business requirements, system specifications, workflows, and process documentation
- Act as a system expert on production and sandbox NetSuite environments and related systems
- Develop and maintain workflows and processes in NetSuite to optimize platform
- Evaluate current state, research, and implement effective solution designs to achieve defined business or process objectives
- Provides support to global colleagues via the IT ticketing system
- Complete additional responsibilities as required
Requirements:
- At least 5 years' experience with the day-to-day technical management of the NetSuite platform is required
- Strong NetSuite ERP administration/development experience
- Hands-on SuiteScript experience to provide back-end customization
- Understanding of common industry-standard business practices in accounting
- Strong understanding and experience in a project-based services organization
- Ability to do independent technical work
- Experience using forms, fields, custom records, and workflows to manage unique business process requirements within the ERP system
- Attention to detail
- Proficiency with saved searches, formulas, reporting, creating dashboards, creating custom forms, and creating workflows
- Understanding of NetSuite ERP workflow functionality and processes
- Experience developing and maintaining reports in Microsoft Power BI (or other BI solution)
- The ability to manage competing priorities, solve problems quickly, and work independently
- Strong written and verbal communication skills
- Ability to work on a team with other IT professionals to provide effective support to the organization
- Biopharmaceutical industry experience preferred
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