Senior Application Solutions Specialist

2 weeks ago


Atlanta, United States MMS Full time
Job Overview

MMS is an award-winning, data-focused clinical research organization (CRO) seeking a skilled Senior Application Solutions Specialist to join our team. As a key member of our IT department, you will provide NetSuite support and subject matter expertise to users, assist with report writing and analytics efforts, and perform hands-on coding work on projects as needed.

Key Responsibilities:

  • Provide NetSuite support and subject matter expertise to users
  • Assist with report writing and analytics efforts for company financial and operational information
  • Assist with data and/or related systems integration projects specific to NetSuite
  • Perform hands-on coding work on projects as needed
  • Document business objectives, use cases, business requirements, system specifications, workflows, and process documentation
  • Act as a system expert on production and sandbox NetSuite environments and related systems
  • Develop and maintain workflows and processes in NetSuite to optimize platform
  • Evaluate current state, research, and implement effective solution designs to achieve defined business or process objectives
  • Provides support to global colleagues via the IT ticketing system
  • Complete additional responsibilities as required

Requirements:

  • At least 5 years' experience with the day-to-day technical management of the NetSuite platform is required
  • Strong NetSuite ERP administration/development experience
  • Hands-on SuiteScript experience to provide back-end customization
  • Understanding of common industry-standard business practices in accounting
  • Strong understanding and experience in a project-based services organization
  • Ability to do independent technical work
  • Experience using forms, fields, custom records, and workflows to manage unique business process requirements within the ERP system
  • Attention to detail
  • Proficiency with saved searches, formulas, reporting, creating dashboards, creating custom forms, and creating workflows
  • Understanding of NetSuite ERP workflow functionality and processes
  • Experience developing and maintaining reports in Microsoft Power BI (or other BI solution)
  • The ability to manage competing priorities, solve problems quickly, and work independently
  • Strong written and verbal communication skills
  • Ability to work on a team with other IT professionals to provide effective support to the organization
  • Biopharmaceutical industry experience preferred


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