Financial Aid Office Coordinator
5 hours ago
As a key member of the Student Affairs team at Baltimore City Community College, the Office Specialist - Financial Aid will provide exceptional support to students, faculty, and staff. This role requires a detail-oriented and organized individual with excellent communication skills.
The ideal candidate will have a strong customer service background, with experience working in a fast-paced environment. Proficiency in MS Office software applications, specifically MS Word and Excel, is required. Additionally, the ability to maintain confidentiality of student information and records is essential.
Responsibilities- Provide general information to students and others regarding the onboarding and registration processes.
- Perform office functions such as making copies, filing, data entry, and other back-office functions as assigned.
- Maintain files/filing systems for the office.
- Maintain the general appearance/orderliness of the department office.
- High School Diploma
- Strong customer service skills
- Strong organizational skills and attention to detail
- Strong oral and written English communication skills
- Proficiency with MS Office software applications required, specifically MS Word and Excel
- Some experience working in a multi-cultural and multi-lingual environment
- Some experience using a multi-line phone system
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