Ambulatory Care Specialist

7 days ago


Norman, Oklahoma, United States The University of Oklahoma Full time

The University of Oklahoma is seeking a skilled and detail-oriented individual to join our team as a Patient Services Representative. In this role, you will play a critical part in ensuring the smooth operation of our ambulatory care facility.

Key Responsibilities:

  • Schedule Coordination: Coordinate schedules of patients in an outpatient clinic and provide clerical assistance to ensure the efficient operation of the facility.
  • Patient Scheduling: Schedule patient appointments, either by phone or in person, and obtain patient demographics on new patients and update demographics on established patients.
  • Telephone Management: Answer telephone calls and distribute them to the appropriate personnel.
  • Schedule Management: Prepare and enter healthcare providers' schedules into the computer and coordinate schedules as directed for patients requiring multiple services.
  • Patient Greeting: Greet patients as they arrive for scheduled appointments.
  • Financial Transactions: Accept payments and write receipts, inspect patient forms for completeness and accuracy, and copy insurance cards and scan them into the EMR system.
  • Supply Management: Dispense supplies as needed and notify the appropriate person when supplies are low and need to be reordered.
  • Record Management: Copy medical records for patients following set policies and procedures.
  • Financial Counseling: Discuss financial accounts with patients.
  • Administrative Support: Perform various duties as needed to successfully fulfill the function of the position.


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