IT Team Manager Dealer Applications Leader
1 week ago
At American Honda Motor Co Inc, we are seeking an experienced IT Team Manager to lead our Dealer Applications team. As a key member of our IT organization, you will be responsible for overseeing the development and maintenance of critical applications that support our dealerships and internal stakeholders.
Key Responsibilities:
- Lead a team of developers in utilizing Digital Experience Platforms (DXP), with a preference for Liferay
- Ensure compliance with annual audits and manage day-to-day operations and service level agreements (SLAs)
- Mentor and manage a team of 4-6 developers
- Oversee project estimation, approval processes, and budget management
- Translate complex technical concepts into business-friendly language
Project Performance:
- Maintain QCD (Quality, Cost, Delivery) and ensure compliance with all current Fiscal Year Projects within +/-5% of planned cost and delivery, while managing external factors.
- Assist with ongoing projects.
Operational Performance:
- Ensure system uptime of 99.6% for critical systems.
- Meet or exceed application SLAs on a monthly basis.
- Identify and prioritize systems risks annually.
- Limit Sev1 & Sev2 incidents to a maximum of 3 per year.
- Manage incident response for Sev1, Sev2, and Sev3 based on documented SLAs.
- Conduct semi-annual Periodic Access Reviews (PAR) to ensure the protection of Personally Identifiable Information (PII) and compliance with system admin access.
- Annually review software portfolio for potential sunset opportunities.
CRM:
- Meet regularly with Honda Management to align on strategy and objectives.
- Ensure regular meetings between the team and key business stakeholders to track priorities and status.
Department Strategy Planning:
- Define and revise department strategy annually, with quarterly updates.
- Collaborate on IT Summit Project and Operations Fiscal Year (FY) plan for the upcoming fiscal year.
- Develop and update the maturity model, application strategy, and roadmap for unit applications annually.
- Create and update internal labor strategy and Application-Managed Service (AMS) outsourcing roadmap annually.
Associate Engagement:
- Contribute to Associate Engagement action plans.
- Lead quarterly meetings focused on Business Unit and Divisional Objectives, Associate Progress, and Recognition.
- Conduct regular meetings with direct reports and ensure team leads do the same with associates.
- Develop training plans tied to the department training roadmap and track progress semi-annually.
Diversity and Inclusion:
- Ensure diverse interview panels (ethnic and gender diversity) for EX4 grade level and above roles outside the Division/Department.
- Complete unconscious bias training for the team.
Cost Performance:
- Manage department expenses and investments to maintain a variance of +/ 5% from the plan.
- Ensure FTE resource management meets or stays under plan.
Workstyle:
Hybrid: At least 3 days per workweek at the local Torrance, CA office
#LI-Hybrid
Qualifications, Experience, and Skills:
- Bachelor's degree in computer science, information systems, computer engineering, system analysis, or a related field, or equivalent work experience.
Other Skills:
- Strong customer mindset
- 7-10 years of IT delivery work experience
- 5-8 years of supervisory experience.
- 3-5 years managing professionals that lead teams, groups, and vendors
- 1-3 years of project management experience.
- 3-5 years' experience working with business groups and enterprise organizations such as Legal, Procurement, Enterprise Architecture, etc.
- 2-3 years procuring and managing outsourced and offsite partners.
- 1+ year budget or financial management experience
- Experience with any Dealer Communications Portals (DCS) for automotive OEMs and advanced technology portals desirable.
- Project management skills, including the ability to plan and prioritize, and set and manage expectations.
- Excellent analytical skills and the ability to leverage data and insights to inform decision making
- Strong communication skills to articulate the roadmap, business priorities, and the rationale behind decisions to all levels of the organization
- High attention to detail, including proven ability to document requirements and manage multiple, competing priorities simultaneously
- Willingness to do whatever it takes to help the team achieve its goals.
- Own and manage all aspects of development, including conception, development, testing, launch, and post-launch management
- Partner with business teams to understand business requirements and prioritize delivery of fixes, enhancements, and new features
- Manage the relationship with our external and internal development teams
- Research, review, recommend, and implement new technology solutions to optimize front-end and back-end performance
- Track and measure system and team performance to KPIs
- Automotive, product ownership, and dealer domain knowledge helpful.
- Technical understanding of cloud, mobile, web, and services-based solutions. Strong technical and problem-solving skills. Understanding of customer/production support and product operations.
- Liferay and .NET knowledge desirable
Visa Sponsorship:
This position is not eligible for any work visa sponsorship.
What differentiates Honda and make us an employer of choice?
Total Rewards:
- Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.)
- Regional Bonus (when applicable)
- Manager Lease Car Program (No Cost - Car, Maintenance, and Insurance included)
- Industry-leading Benefit Plans (Medical, Dental, Vision, Rx)
- Paid time off, including vacation, holidays, shutdown
- Company Paid Short-Term and Long-Term Disability
- 401K Plan with company match + additional contribution
- Relocation assistance (if eligible)
Career Growth:
- Advancement Opportunities
- Career Mobility
- Education Reimbursement for Continued Learning
- Training and Development Programs
Additional Offerings:
- Lifestyle Account
- Childcare Reimbursement Account
- Elder Care Support
- Tuition Assistance & Student Loan Repayment
- Wellbeing Program
- Community Service and Engagement Programs
- Product Programs
- Free Drinks Onsite
Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
-
Dealer Development Specialist
4 weeks ago
Torrance, California, United States Alpinestars Full timeJob Title: Dealer DeveloperWe are seeking a highly motivated and experienced Dealer Developer to join our team at Alpinestars. As a Dealer Developer, you will be responsible for building and maintaining strong relationships with our dealers, providing them with the necessary support and resources to drive sales and growth.Key Responsibilities:Develop and...
-
Dealer Claims and Registration Specialist
2 weeks ago
Torrance, California, United States Rose International Full timeJob SummaryWe are seeking a highly organized and detail-oriented Dealer Claims and Registration Analyst to join our team at Rose International. As a key member of our team, you will be responsible for handling dealer-submitted claims and registrations for AHM company and lease vehicles.Key ResponsibilitiesValidate and approve maintenance and repair claims to...
-
Multi-Unit Team Leader
2 weeks ago
Torrance, California, United States H&R Block Full timeAbout the RoleWe are seeking a highly skilled and experienced Multi-Unit Team Leader to join our team at H&R Block. As a leader, you will be responsible for managing multiple tax offices, providing guidance and support to our associates, and driving business growth.Key ResponsibilitiesManage office staffing, operations, and logistics for multiple...
-
Site Leader
1 week ago
Torrance, California, United States Rose International Full timeJob Summary:As a Site Leader at Rose International, you will be responsible for overseeing the day-to-day operations of our site. This includes managing the team, ensuring compliance with company policies, and maintaining a safe and productive work environment. Key Responsibilities: Manage and supervise a team of employees to ensure efficient and effective...
-
Aftersales Manager
3 weeks ago
Torrance, California, United States Czinger Vehicles Full timeAbout Czinger VehiclesCzinger Vehicles is a pioneering company in the automotive industry, redefining the future of design and manufacturing through revolutionary technology. Founded in 2019, we're pushing the boundaries of performance, design, and sustainability. Our flagship 21C hypercar has set records at Goodwood Hill Climb, Circuit of the Americas, and...
-
Shift Leader
3 days ago
Torrance, California, United States Ambrosia QSR Full timeJob SummaryAmbrosia QSR is seeking a skilled Shift Leader to oversee daily restaurant operations and ensure exceptional guest experiences. As a Shift Leader, you will be responsible for managing shifts, supervising team members, and maintaining high standards of quality and safety.Key ResponsibilitiesProfitability: Ensure all food orders and drinks follow...
-
Site Leader
2 weeks ago
Torrance, California, United States Rose International Full timeJob DescriptionAt Rose International, we are seeking a highly skilled and experienced Site Leader to join our team. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our site, ensuring that all tasks are completed efficiently and effectively.Key Responsibilities:Provide leadership and guidance to site...
-
Paralegal Leader
2 weeks ago
Torrance, California, United States Kendall Law, P.C. Full timeParalegal Leader Job DescriptionWe are seeking a skilled and experienced Paralegal leader to support our growing legal team at Kendall Law, P.C.Responsibilities:Organize and maintain legal documents, files, and records to ensure efficient case management.Aid lawyers in trial preparation by preparing and organizing exhibits, coordinating witnesses, conducting...
-
IT Team Manager
4 days ago
Torrance, California, United States American Honda Motor Co Inc Full timeUnlock Your Potential with American Honda Motor Co IncHonda is a leader in innovation, and we're looking for individuals who share our passion for driving progress. As a key member of our IT team, you'll play a crucial role in shaping the future of our organization.About the RoleThe Project Delivery Team Manager will oversee the streamlined delivery of IT...
-
Honda Sales Strategist
4 days ago
Torrance, California, United States American Honda Motor Co Inc Full timeAt American Honda Motor Co Inc, we are seeking a highly skilled and experienced professional to support our Post Production Options (PPO) sales objectives. The ideal candidate will have a strong background in sales, business development, and market representation, with a proven track record of driving sales growth and improving profitability.The successful...
-
Dental Sales Professional
2 weeks ago
Torrance, California, United States enVista Full timeJob Description:As a key member of the enVista sales team, the Account Manager - Dental Sales will be responsible for meeting or exceeding sales goals within the LA/OC territory. This role will involve working with existing customers, growing the customer base across multiple dental market segments and channels, and building strong partnerships with...
-
Application Developer
4 weeks ago
Torrance, California, United States Scion Staffing Full timeJob Title: Application DeveloperWe are seeking an experienced Application Developer to join our team at Scion Technology. As a key member of our team, you will be responsible for developing and maintaining low-code applications, as well as working with business users to understand pain points and develop workflows and solutions.Key Responsibilities:Develop...
-
Application Developer
2 weeks ago
Torrance, California, United States Scion Staffing Full timeJob Title: Application DeveloperWe are seeking an experienced Application Developer to join our team at Scion Technology. As an Application Developer, you will be responsible for designing, developing, and maintaining low-code applications, as well as working with business users to understand pain points and develop workflows and solutions.Key...
-
Application Developer
1 month ago
Torrance, California, United States Scion Staffing Full timeAbout the RoleWe are seeking an experienced Application Developer to join our team at Scion Technology. As a key member of our team, you will be responsible for developing and maintaining low-code applications, as well as working with business users to understand pain points and develop workflows and solutions.Key ResponsibilitiesDevelop and maintain...
-
Application Developer
2 weeks ago
Torrance, California, United States Scion Staffing Full timeJob Opportunity: Experienced Developer and IT GeneralistScion Technology is seeking a skilled Developer and IT Generalist to join our client's team in Torrance, CA. As a key member of the team, you will spend approximately 80% of your time developing and integrating applications, and 20% ensuring general IT operations are running smoothly.Key...
-
Shift Leader
2 weeks ago
Torrance, California, United States Ambrosia QSR Full time{"Job Title": "Shift Leader", "Job Description": "Job SummaryAmbrosia QSR is seeking a motivated and experienced Shift Leader to join our team. As a Shift Leader, you will be responsible for leading a team of restaurant staff to provide exceptional customer service and ensure the smooth operation of our restaurant.Key ResponsibilitiesLead a team of...
-
Claims and Registration Analyst
3 weeks ago
Torrance, California, United States Rose International Full timeJob SummaryRose International is seeking a highly skilled Claims and Registration Analyst to join our team. As a key member of our operations team, you will be responsible for handling dealer-submitted claims and registrations for AHM company and lease vehicles.Key ResponsibilitiesValidate and approve maintenance and repair claims to ensure timely payment to...
-
Product Owner
5 days ago
Torrance, California, United States UNICON International Full timeJob SummaryWe are seeking a highly skilled Product Owner to join our Digital Product Team at UNICON International. As a Product Owner, you will be responsible for owning responsibilities across the entire software development life cycle for projects and production support. This includes driving grooming sessions, capturing requirements and acceptance...
-
Accounting and Financial Reporting Leader
3 days ago
Torrance, California, United States American Honda Motor Co Inc Full timeJob PurposeAs a key member of the American Honda Motor Co Inc team, we are seeking a highly skilled Accounting and Financial Reporting Leader to lead the accounting and financial reporting activities of our Product Segment. This role will be responsible for ensuring compliance with IFRS/US GAAP/SOX and providing accurate and timely financial information to...
-
Senior Application Engineer
4 days ago
Torrance, California, United States MathWorks Full timeJob SummaryMathWorks is seeking a skilled Technical Account Manager to join our team. As a Technical Account Manager, you will play a key role in managing the technical relationship with key Aerospace customers. You will engage with our key customers in their design and development processes and help provide them with solutions. You will work with a...