IT Team Manager Dealer Applications Leader
4 weeks ago
At American Honda Motor Co Inc, we are seeking an experienced IT Team Manager to lead our Dealer Applications team. As a key member of our IT organization, you will be responsible for overseeing the development and maintenance of critical applications that support our dealerships and internal stakeholders.
Key Responsibilities:
- Lead a team of developers in utilizing Digital Experience Platforms (DXP), with a preference for Liferay
- Ensure compliance with annual audits and manage day-to-day operations and service level agreements (SLAs)
- Mentor and manage a team of 4-6 developers
- Oversee project estimation, approval processes, and budget management
- Translate complex technical concepts into business-friendly language
Project Performance:
- Maintain QCD (Quality, Cost, Delivery) and ensure compliance with all current Fiscal Year Projects within +/-5% of planned cost and delivery, while managing external factors.
- Assist with ongoing projects.
Operational Performance:
- Ensure system uptime of 99.6% for critical systems.
- Meet or exceed application SLAs on a monthly basis.
- Identify and prioritize systems risks annually.
- Limit Sev1 & Sev2 incidents to a maximum of 3 per year.
- Manage incident response for Sev1, Sev2, and Sev3 based on documented SLAs.
- Conduct semi-annual Periodic Access Reviews (PAR) to ensure the protection of Personally Identifiable Information (PII) and compliance with system admin access.
- Annually review software portfolio for potential sunset opportunities.
CRM:
- Meet regularly with Honda Management to align on strategy and objectives.
- Ensure regular meetings between the team and key business stakeholders to track priorities and status.
Department Strategy Planning:
- Define and revise department strategy annually, with quarterly updates.
- Collaborate on IT Summit Project and Operations Fiscal Year (FY) plan for the upcoming fiscal year.
- Develop and update the maturity model, application strategy, and roadmap for unit applications annually.
- Create and update internal labor strategy and Application-Managed Service (AMS) outsourcing roadmap annually.
Associate Engagement:
- Contribute to Associate Engagement action plans.
- Lead quarterly meetings focused on Business Unit and Divisional Objectives, Associate Progress, and Recognition.
- Conduct regular meetings with direct reports and ensure team leads do the same with associates.
- Develop training plans tied to the department training roadmap and track progress semi-annually.
Diversity and Inclusion:
- Ensure diverse interview panels (ethnic and gender diversity) for EX4 grade level and above roles outside the Division/Department.
- Complete unconscious bias training for the team.
Cost Performance:
- Manage department expenses and investments to maintain a variance of +/ 5% from the plan.
- Ensure FTE resource management meets or stays under plan.
Workstyle:
Hybrid: At least 3 days per workweek at the local Torrance, CA office
#LI-Hybrid
Qualifications, Experience, and Skills:
- Bachelor's degree in computer science, information systems, computer engineering, system analysis, or a related field, or equivalent work experience.
Other Skills:
- Strong customer mindset
- 7-10 years of IT delivery work experience
- 5-8 years of supervisory experience.
- 3-5 years managing professionals that lead teams, groups, and vendors
- 1-3 years of project management experience.
- 3-5 years' experience working with business groups and enterprise organizations such as Legal, Procurement, Enterprise Architecture, etc.
- 2-3 years procuring and managing outsourced and offsite partners.
- 1+ year budget or financial management experience
- Experience with any Dealer Communications Portals (DCS) for automotive OEMs and advanced technology portals desirable.
- Project management skills, including the ability to plan and prioritize, and set and manage expectations.
- Excellent analytical skills and the ability to leverage data and insights to inform decision making
- Strong communication skills to articulate the roadmap, business priorities, and the rationale behind decisions to all levels of the organization
- High attention to detail, including proven ability to document requirements and manage multiple, competing priorities simultaneously
- Willingness to do whatever it takes to help the team achieve its goals.
- Own and manage all aspects of development, including conception, development, testing, launch, and post-launch management
- Partner with business teams to understand business requirements and prioritize delivery of fixes, enhancements, and new features
- Manage the relationship with our external and internal development teams
- Research, review, recommend, and implement new technology solutions to optimize front-end and back-end performance
- Track and measure system and team performance to KPIs
- Automotive, product ownership, and dealer domain knowledge helpful.
- Technical understanding of cloud, mobile, web, and services-based solutions. Strong technical and problem-solving skills. Understanding of customer/production support and product operations.
- Liferay and .NET knowledge desirable
Visa Sponsorship:
This position is not eligible for any work visa sponsorship.
What differentiates Honda and make us an employer of choice?
Total Rewards:
- Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.)
- Regional Bonus (when applicable)
- Manager Lease Car Program (No Cost - Car, Maintenance, and Insurance included)
- Industry-leading Benefit Plans (Medical, Dental, Vision, Rx)
- Paid time off, including vacation, holidays, shutdown
- Company Paid Short-Term and Long-Term Disability
- 401K Plan with company match + additional contribution
- Relocation assistance (if eligible)
Career Growth:
- Advancement Opportunities
- Career Mobility
- Education Reimbursement for Continued Learning
- Training and Development Programs
Additional Offerings:
- Lifestyle Account
- Childcare Reimbursement Account
- Elder Care Support
- Tuition Assistance & Student Loan Repayment
- Wellbeing Program
- Community Service and Engagement Programs
- Product Programs
- Free Drinks Onsite
Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
-
Site Leader
4 weeks ago
Torrance, California, United States Rose International Full timeJob Summary:As a Site Leader at Rose International, you will be responsible for overseeing the day-to-day operations of our site. This includes managing the team, ensuring compliance with company policies, and maintaining a safe and productive work environment. Key Responsibilities: Manage and supervise a team of employees to ensure efficient and effective...
-
Paralegal Leader
1 month ago
Torrance, California, United States Kendall Law, P.C. Full timeParalegal Leader Job DescriptionWe are seeking a skilled and experienced Paralegal leader to support our growing legal team at Kendall Law, P.C.Responsibilities:Organize and maintain legal documents, files, and records to ensure efficient case management.Aid lawyers in trial preparation by preparing and organizing exhibits, coordinating witnesses, conducting...
-
Shift Leader
3 weeks ago
Torrance, California, United States Ambrosia QSR Full timeJob SummaryAmbrosia QSR is seeking a skilled Shift Leader to oversee daily restaurant operations and ensure exceptional guest experiences. As a Shift Leader, you will be responsible for managing shifts, supervising team members, and maintaining high standards of quality and safety.Key ResponsibilitiesProfitability: Ensure all food orders and drinks follow...
-
Honda Sales Strategist
3 weeks ago
Torrance, California, United States American Honda Motor Co Inc Full timeAt American Honda Motor Co Inc, we are seeking a highly skilled and experienced professional to support our Post Production Options (PPO) sales objectives. The ideal candidate will have a strong background in sales, business development, and market representation, with a proven track record of driving sales growth and improving profitability.The successful...
-
IT Team Manager
3 weeks ago
Torrance, California, United States American Honda Motor Co Inc Full timeUnlock Your Potential with American Honda Motor Co IncHonda is a leader in innovation, and we're looking for individuals who share our passion for driving progress. As a key member of our IT team, you'll play a crucial role in shaping the future of our organization.About the RoleThe Project Delivery Team Manager will oversee the streamlined delivery of IT...
-
Dental Sales Professional
4 weeks ago
Torrance, California, United States enVista Full timeJob Description:As a key member of the enVista sales team, the Account Manager - Dental Sales will be responsible for meeting or exceeding sales goals within the LA/OC territory. This role will involve working with existing customers, growing the customer base across multiple dental market segments and channels, and building strong partnerships with...
-
Application Developer
1 month ago
Torrance, California, United States Scion Staffing Full timeJob Opportunity: Experienced Developer and IT GeneralistScion Technology is seeking a skilled Developer and IT Generalist to join our client's team in Torrance, CA. As a key member of the team, you will spend approximately 80% of your time developing and integrating applications, and 20% ensuring general IT operations are running smoothly.Key...
-
Product Owner
3 weeks ago
Torrance, California, United States UNICON International Full timeJob SummaryWe are seeking a highly skilled Product Owner to join our Digital Product Team at UNICON International. As a Product Owner, you will be responsible for owning responsibilities across the entire software development life cycle for projects and production support. This includes driving grooming sessions, capturing requirements and acceptance...
-
Accounting and Financial Reporting Leader
3 weeks ago
Torrance, California, United States American Honda Motor Co Inc Full timeJob PurposeAs a key member of the American Honda Motor Co Inc team, we are seeking a highly skilled Accounting and Financial Reporting Leader to lead the accounting and financial reporting activities of our Product Segment. This role will be responsible for ensuring compliance with IFRS/US GAAP/SOX and providing accurate and timely financial information to...
-
Senior Application Engineer
3 weeks ago
Torrance, California, United States MathWorks Full timeJob SummaryMathWorks is seeking a skilled Technical Account Manager to join our team. As a Technical Account Manager, you will play a key role in managing the technical relationship with key Aerospace customers. You will engage with our key customers in their design and development processes and help provide them with solutions. You will work with a...
-
Paralegal Leader
3 weeks ago
Torrance, California, United States Kendall Law, P.C. Full timeWe are seeking a skilled and experienced Paralegal leader to support our growing legal team at Kendall Law, P.C.The ideal candidate will use their work experience and organizational skills to prepare and maintain legal documents, file motions, interview clients, and conduct legal research.Responsibilities:Organize case filing systems to ensure all documents...
-
Paralegal Leader
4 weeks ago
Torrance, California, United States Kendall Law, P.C. Full timeWe are seeking a highly skilled and experienced Paralegal leader to support our growing legal team at Kendall Law, P.C. The ideal candidate will have a strong background in preparing and maintaining legal documents, filing motions, interviewing clients, and conducting legal research.Key Responsibilities:Organize case filing systems to ensure all documents...
-
Chief Financial Officer
3 weeks ago
Torrance, California, United States gpac Full timeLead the Financial Future of a Logistics LeaderGPAC is thrilled to represent a highly respected and long-standing leader in the logistics industry. This company is seeking a dynamic and experienced Chief Financial Officer (CFO) to join their executive team.Key Responsibilities:Develop and execute investment strategies, with a focus on cash flow and liquidity...
-
Nurse Leader
4 weeks ago
Torrance, California, United States Spring Senior Assisted Living Full timeJob SummaryWe are seeking a dynamic and experienced LVN to lead our nursing services team at Spring Senior Assisted Living. As a Nurse Leader, you will oversee the delivery of high-quality patient care, provide guidance and support to our clinical team, and ensure compliance with regulatory requirements.Key ResponsibilitiesProvide nursing and administrative...
-
IT Team Manager
3 weeks ago
Torrance, California, United States American Honda Motor Co Inc Full timeJob Title: IT Team Manager - Regional Systems ExpertJob Summary:We are seeking an experienced IT Team Manager to oversee the design and maintenance of regional HR systems. The successful candidate will provide expertise on system design best practices and collaborate with cross-functional teams to design cohesive HR solutions.Key Responsibilities:Oversee the...
-
IT Team Manager
3 weeks ago
Torrance, California, United States American Honda Motor Co Inc Full timeAbout the Role:Honda is seeking a highly skilled IT Team Manager to oversee the design and maintenance of regional HR systems. The ideal candidate will have a strong background in IT and HR technology, with a minimum of 8+ years of experience in a supervisory role.Key Responsibilities:Provide technical guidance and support to project teams throughout the...
-
District Manager
3 weeks ago
Torrance, California, United States Leslie's Poolmart, Inc. Full timeJob Overview:As a District Manager at Leslie's Poolmart, Inc., you will oversee the performance of multiple retail stores to ensure they meet or exceed customer service standards, sales plans, profitability, operating procedures, and merchandising objectives.The successful District Manager is directly responsible for growing and managing sales plans, profit...
-
Senior Project Manager IT
4 weeks ago
Torrance, California, United States iSpace Full timeJob DescriptionSenior Project Manager IT (B2C App Dev)Location: Hybrid of remote and onsite work in Torrance, CADuration: March 2023 – March 31, 2024We are seeking a Senior Project Manager who has experience delivering Customer Facing Enterprise Digital transformation programs involving numerous external vendors and internal teams using Agile at Scale...
-
Automotive Diagnostic Technician
4 weeks ago
Torrance, California, United States Kelly Services Full timeWe're seeking a skilled Automotive Diagnostic Technician to join our team at Kelly Services. As a key player in our automotive division, you'll be responsible for maintaining quality assurance processes related to dealer diagnostic software. Your technical expertise will ensure smooth software installation and configuration for our clients.Key...
-
IT Team Manager
4 weeks ago
Torrance, California, United States Honda Full timeJob Title: IT Team Manager - Regional HR Systems ExpertWe are seeking an experienced IT Team Manager to oversee the design and maintenance of regional HR systems, ensuring the effective and efficient delivery of HR technology solutions.The ideal candidate will have a strong background in HR systems, Agile development methodologies, and executive presence to...