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Senior Technical Product Manager

2 months ago


Bellevue, Washington, United States T-Mobile Full time
Overview:
As a key player in our organization, the Senior Technical Product Manager will spearhead initiatives within the Subscriber Protection Team. This pivotal position demands a visionary leader capable of conceptualizing innovative strategies that enhance the security of our customers' digital experiences.

Key Responsibilities:
  • Product Ownership: Manage the entire product lifecycle for complex, cross-platform solutions, ensuring alignment with business objectives and technical capabilities.
  • User Research: Conduct comprehensive end-user product research to identify opportunities for enhancement and innovation.
  • Data Analysis: Utilize quantitative and qualitative data to uncover insights that drive product development and resolve issues.
  • Collaboration: Work closely with business stakeholders, internal teams, and leadership to enhance customer experiences and identify areas for improvement.
  • Agile Methodologies: Lead Agile ceremonies and maintain a prioritized product backlog that serves multiple Agile teams.
  • Customer Advocacy: Foster a customer-first culture by actively engaging with customers to understand their needs and preferences.

Technical Delivery:
Translate product strategies into detailed features and user stories for development teams, ensuring clarity and comprehensiveness. Collaborate with engineering and architecture teams to design effective Agile delivery structures.

Performance Metrics:
Generate and maintain dashboards that track product health and success metrics, ensuring alignment with business goals.

Qualifications:
  • 6+ years of experience in product management within a technical environment.
  • Proven track record of leading cross-functional teams and delivering complex technology initiatives.
  • Strong analytical skills with proficiency in data analysis tools.
  • Excellent communication skills, capable of conveying complex technical concepts to diverse audiences.

Education:
Bachelor's Degree in Computer Science, Engineering, or a related field is required. Relevant certifications in Agile methodologies are preferred.

Compensation:
Competitive salary with a comprehensive benefits package, including health insurance, retirement plans, and professional development opportunities.