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Enrollment Services Advisor III
2 months ago
The Enrollment Services Advisor III plays a critical role in the recruitment of student-athletes and requires a deep understanding of admission processes and athletic guidelines. This position supports the Office of Admissions with domestic recruitment and travel as needed, guiding prospective student-athletes and their families throughout the admission process.
Key Responsibilities:- Coordinate interactions between prospective student-athletes, coaches, and the Office of Admissions to ensure a seamless and positive experience.
- Assist student-athletes in navigating the admission process, including application submission, transcript evaluation, and documentation requirements.
- Collaborate with Athletics Department staff to provide support for admission and scholarship criteria.
- Stay well-informed on NCAA eligibility requirements and regulations and provide guidance to student-athletes as needed.
- Increase the number of qualified enrolled students by extensively communicating with and servicing a dynamic population of prospects, applicants, and admitted students.
- Represent UT Dallas through attendance at high school college fairs, transfer fairs, and community engagement events; present information sessions to small and large groups.
- Maintain knowledge of UT Dallas as a whole to provide students and families with accurate and up-to-date information; disseminate information related to admission, scholarships, and financial aid to prospective undergraduate students in an ethical manner while ensuring confidentiality and FERPA compliance.
- Stay well-informed on federal, state, and institutional policies and procedures as well as University degrees, majors, programs, research, and admission requirements; stay abreast of industry standards and trends.
- Apply strategies to work successfully with student groups from a variety of backgrounds.
- Advise prospective transfer students on credit transfer and articulation, as well as the application process.
- Work with Assistant Director to develop and implement comprehensive recruitment plan for assigned territory through data collection and analysis; track and report statistical data to measure effectiveness of activities throughout the recruitment and admission cycle.
- Actively and frequently travel within territory throughout the year to recruit and disseminate information about UT Dallas and the admission process.
- Coordinate travel assignments and schedules while maintaining complete and accurate expense records.
- Plan, coordinate, and schedule activities while monitoring existing projects; proactively organize workshops, presentations, virtual events, and table visits at various schools and community organizations to increase visibility of UT Dallas.
- Cultivate relationships with high school counselors, school representatives, and community college partners.
- Provide exemplary customer service to the public as well as internally within the department and UT Dallas community via phone, email, CRM systems, and in-person counseling, responding to inquiries within 24 hours.
- Work with team members to create and implement recruitment strategies that support territory, departmental, and institutional goals.
- Actively participate in University and department events on campus.
- Attend and contribute to all assigned trainings, meetings, and events.
- Evaluate credentials utilizing holistic review approaches for freshman and transfer applicants.
- Participate in admission committees to recommend admission decisions for applicants.
- Ability to sit or stand at will for extended periods throughout the workday.
- Ability to perform frequent to constant repetitive keyboarding functions to complete work tasks.
- Ability to lift and carry up to 25 pounds occasionally.
- Ability to travel by automobile and/or plane.
- Exceptional presentation and public-speaking skills.
- Exceptional written and verbal communication skills as well as active listening and interpersonal skills; knowledge of cross-cultural communication needs and styles and ability to respond accordingly.
- Proficient in Microsoft Office Suite with the ability to learn new software.
- Excellent organizational and time management skills with the ability to prioritize and manage several projects at a time.
- Detail-oriented with the ability to analyze and interpret data and apply strong reasoning skills to prioritize information, to make informed, data-driven decisions, and to proactively identify potential issues and investigate possible solutions.
- Ability to work effectively in a strong team environment, take direction, and follow instructions.
The University of Texas at Dallas is a top public research university committed to admitting, enrolling, and graduating well-rounded members of the global community whose education has prepared them for rewarding lives and productive careers in a constantly changing world.
What We Offer:- Medical with prescription drug coverage (100% paid for full-time employees), dental, and, vision insurance plans.
- Life, AD&D, and disability insurance plans.
- Flexible Spending Accounts.
- Paid time off and holidays.
- Retirement plans.
- Employee tuition assistance.
- Professional development and training opportunities.
- Employee wellness and employee assistance programs.
- Employee resource groups.