Healthcare Support Specialist

4 days ago


Lehi, Utah, United States Serenity Healthcare, LLC Full time
Join Our Team at Serenity Healthcare, LLC

We are seeking a motivated and empathetic individual to join our team as a Customer Service Representative. As a representative, you will be responsible for answering patient calls and emails, completing new patient intakes, and ensuring compliance with HIPAA regulations.


Job Description:

This is a full-time opportunity that offers a competitive salary, excellent benefits, and opportunities for advancement. The ideal candidate will have previous experience in customer service, excellent communication skills, and a passion for helping others.


Responsibilities:
  • Provide exceptional customer service to patients through inbound calls and emails
  • Complete new patient intakes to ensure smooth transition into treatment
  • Maintain confidentiality and ensure compliance with HIPAA regulations
  • Educate patients about TMS and Ketamine treatment options
  • Coordinate with clinics for patient care and other relevant duties as needed

Qualifications:
  • High School Diploma or equivalent required
  • Previous experience in customer service is essential
  • Excellent verbal and written communication skills, as well as basic math skills
  • Well-versed in de-escalation techniques and ability to connect with individuals
  • Passionate about making a difference in people's lives

Salary and Benefits:

The estimated salary for this position is $45,000 - $55,000 per year, depending on experience. Additional benefits include insurance (medical, dental, vision) and 401K, 20 days off annually, and access to corporate onsite gym, game room, and other amenities.



  • Lehi, Utah, United States Intermountain Healthcare Full time

    Job SummaryThis role provides critical support to our Physical Therapy team at the Lehi Clinic. As a Healthcare Support Specialist, you will assist physical therapists with clinical and non-clinical duties under direct supervision.About the RoleAssist with patient care activities, including preparing treatment areas and reviewing patient schedules.May...


  • Lehi, Utah, United States Serenity Healthcare Full time

    We are seeking a compassionate Patient Experience Coordinator to join our team at Serenity Healthcare. This role is an excellent opportunity for individuals who are passionate about providing exceptional support to patients and their families.The estimated salary for this position is $45,000 - $60,000 per year, based on industry standards and the location of...


  • Lehi, Utah, United States Impact Healthcare LLC Full time

    Job SummaryWe are seeking a dedicated and compassionate Hospice Support Specialist to join our team at Impact Healthcare LLC. This is an excellent opportunity for individuals who wish to make a meaningful difference in the lives of patients and their families.The successful candidate will provide patient care and support services according to his/her...


  • Lehi, Utah, United States Serenity Healthcare, LLC Full time

    OverviewSerenity Healthcare, LLC is a leader in the field of healthcare technology. Our mission is to provide innovative solutions for patients who have not responded to traditional treatments.About UsWe use advanced medical devices recently released to market to give our patients long-term success. With evidence-based research and proven results, we push...


  • Lehi, Utah, United States Serenity Healthcare, LLC Full time

    Serenity Healthcare, LLC is a leader in the field of healthcare technology. We offer a revolutionary approach to mental health support using advanced medical devices recently released to market. Our patients experience long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves...


  • Lehi, Utah, United States Serenity Healthcare Full time

    About Serenity HealthcareWe are a rapidly growing healthcare company that is changing the way healthcare is delivered.Our team of highly qualified providers work with patients to help them navigate our treatment options and take back their lives.


  • Lehi, Utah, United States Serenity Healthcare, LLC Full time

    Job DescriptionSerenity Healthcare, LLC seeks a skilled Revenue Cycle Supervisor to lead our team of billing specialists. This role is ideal for an individual with experience in managing teams and optimizing processes.About the RoleThis position offers a unique opportunity to drive growth and improve patient outcomes. As a key member of our revenue cycle...


  • Lehi, Utah, United States Proactive Health Full time

    About UsAt Proactive Health, we're dedicated to revolutionizing healthcare by empowering individuals to take charge of their well-being. Our team of experts is passionate about delivering exceptional patient care and support.Job OverviewWe're seeking a highly motivated and compassionate Healthcare Advocate Specialist to join our dynamic team. As a key member...


  • Lehi, Utah, United States Homewatch CareGivers Full time

    About UsAt Homewatch CareGivers, we are dedicated to providing top-notch care to our clients in the comfort of their own homes. As a home healthcare specialist, you will play a vital role in delivering personalized care services that cater to the unique needs of each individual.


  • Lehi, Utah, United States Kiln Full time

    Job SummaryWe are seeking a highly motivated and tech-savvy intern to join our IT team at Kiln, a leading flex office and lifestyle brand. As an IT Support Specialist, you will be responsible for troubleshooting and supporting internal platforms and audio-visual (AV) technology in our conference rooms.This is a hands-on role providing valuable experience in...


  • Lehi, Utah, United States Serenity Healthcare Full time

    About the RoleSerenity Healthcare is a leader in healthcare technology, utilizing advanced medical devices to improve patient outcomes. We're seeking a skilled Corporate IT Specialist to join our team in Lehi, UT. As a key member of our corporate office, you will be responsible for maintaining and improving our technology infrastructure to support business...


  • Lehi, Utah, United States Serenity Healthcare Full time

    Role OverviewSerenity Healthcare is a leader in healthcare technology, using advanced medical devices to help patients take back their lives. As an Executive Assistant at Serenity, you will provide comprehensive support to our COO, ensuring seamless operations and contributing to the company's success.In this role, you will be responsible for managing...


  • Lehi, Utah, United States Host Healthcare Full time

    Ultrasound Specialist Opportunity in UtahWe are seeking a skilled Ultrasound Specialist to join our team at Host Healthcare.About Our CompanyAt Host Healthcare, we pride ourselves on delivering exceptional services and support to our healthcare professionals. Our dedicated team will guide you through every step of the process, ensuring a seamless experience...


  • Lehi, Utah, United States Serenity Healthcare Full time

    **Job Title:** Customer Care Specialist**Job Type:** Full-time**Location:** Lehi, UT**Estimated Salary:** $45,000 - $60,000 per year


  • Lehi, Utah, United States Serenity Healthcare, LLC Full time

    We are searching for a skilled Patient Experience Specialist to enhance patient satisfaction at Serenity Healthcare, LLC in Lehi, UT. The estimated annual salary for this full-time position is $42,000.Responsibilities include updating patient records, providing emotional support, and promoting a positive atmosphere. To succeed in this role, you should have a...


  • Lehi, Utah, United States Serenity Healthcare Full time

    About the RoleWe are seeking a highly skilled Corporate Legal Advisor to join our team at Serenity Healthcare. In this dynamic role, you will be responsible for reviewing, negotiating, and managing all provider and employment contracts. Your expertise in regulatory frameworks governing healthcare and experience developing and implementing compliance programs...


  • Lehi, Utah, United States Serenity Healthcare Full time

    About Our Organization\Serenity Healthcare is a leader in the field of healthcare technology. We use advanced medical devices to provide long-term success for patients who have failed other treatments.\Job Role\As a Clinical Care Specialist, you will be responsible for connecting patients with life-saving treatments over the phone. This is an entry-level...

  • Licensing Specialist

    2 weeks ago


    Lehi, Utah, United States SGA Full time

    Job SummaryWe are seeking a highly skilled Licensing Specialist to join our team in Lehi, UT. This role will provide exceptional support to the Field Sales organization, including Enterprise, Inside, and Channel sales account managers on a worldwide basis.


  • Lehi, Utah, United States Younique LLC Full time

    We are seeking an exceptional individual to join our team as a Customer Support Specialist at Younique LLC. As a key member of our customer support team, you will play a vital role in providing top-notch service to our clients.Job Summary:The ideal candidate will possess excellent communication skills, be proficient in multiple software applications, and...

  • Support Specialist

    4 days ago


    Lehi, Utah, United States Younique LLC Full time

    Job DescriptionThis is an exciting opportunity to join our team as a Support Specialist - French Language. In this role, you will be responsible for answering cases in any language or channel we offer, including phone, chat, and email.You will assist Brand Ambassadors, Brand Affiliates, and Customers in a friendly and professional manner in various areas,...