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Front Desk Coordinator

2 months ago

MD United States CoreLife Full time
Job Summary

We are seeking a highly skilled and compassionate Front Desk Coordinator to join our team at CoreLife. As a key member of our front office staff, you will be responsible for providing exceptional patient experience, managing the check-in and check-out process, and ensuring the smooth operation of our medical clinic.

Key Responsibilities
  • Provide outstanding patient experience through exceptional customer service skills
  • Manage the check-in and check-out process, including handling medical insurance, collecting payments and balances, and scheduling follow-up appointments
  • Use critical thinking skills to manage the clinic's schedule and ensure efficient workflow
  • Establish professional relationships with multidisciplinary roles within the clinic and organization
  • Timely and professionally answer the telephone and manage the appearance and cleanliness of the clinic
Requirements
  • One (1) year of medical front office experience
  • Knowledge of medical terminology and familiarity with medical insurance
  • Passion for changing lives, one patient at a time
  • Valid CPR license
  • Strong critical thinking, problem-solving, decision-making, interpersonal, communication, and customer service skills
What We Offer
  • Values-based culture
  • Competitive hourly rate
  • Medical, dental, and vision insurance
  • Wide selection of ancillary benefits
  • Paid time off
  • 7 paid holidays
  • Retirement plan