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Client Admissions Specialist

2 months ago

King of Prussia Pennsylvania, United States Brookdale Full time
Job Overview

The role of a Client Admissions Specialist requires a strong commitment to ensuring suitable placements for potential clients.

Focusing on quality and efficiency, this position necessitates effective communication with clients, families, service providers, and internal teams to guarantee that prospective clients gain timely access to necessary services.

Key Responsibilities

1. Arrive punctually and fulfill the entirety of scheduled shifts. Flexibility to work beyond standard hours is essential when required.

2. Maintain a consistently professional demeanor in all interactions.

As the initial point of contact for Brookdale, it is crucial to uphold exemplary standards of communication, conduct, and attitude when engaging with clients and other professionals.


3. Exhibit outstanding interpersonal skills to facilitate effective communication with clients, referrals, and internal personnel.

4. Collaborate actively as a team member at all times.

5. Show a genuine willingness to learn and adapt.

6. Approach problem-solving from a constructive perspective.

7. Communicate clearly and passionately about Brookdale's service offerings.

8. Maintain daily contact and ensure prompt follow-up with all active cases.

9. Demonstrate active listening abilities.

10. Convey sincere empathy and compassion through both words and tone.

11. Effectively articulate the features, advantages, and benefits of the programs offered.

12. Manage and prioritize daily tasks within acceptable departmental timelines.

13. Ensure meticulous documentation practices.

This is a full-time position within our corporate structure.