HCBS Wait List Care Coordinator
3 weeks ago
At UnitedHealth Group, we're committed to simplifying the healthcare experience and creating healthier communities. As a HCBS Wait List Care Coordinator, you'll play a critical role in ensuring that individuals receive services in a supportive, effective, efficient, timely, and cost-effective manner.
Key Responsibilities- Assess, plan, and implement care strategies that are individualized by the individual and directed toward the most appropriate, least restrictive level of care.
- Identify and initiate referrals for social service programs, including financial, psychosocial, community, and state supportive services.
- Ensure the care plan/plan of service includes covered services, EPSDT, in lieu of services, value-added benefit, informal supports, and addresses social determinants of health.
- Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all persons.
- Advocate for persons and families as needed to ensure the persons' needs and choices are fully represented and supported by the health care team.
- Conduct home visits in coordination with the person and care team, which may include a community service coordinator.
- Conduct in-person visits, which may include nursing homes, assisted living, hospital, or home.
- Serve as a resource for community care coordinator, if applicable.
As a HCBS Wait List Care Coordinator, you'll enjoy a competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
- Paid Time Off, which you start to accrue with your first pay period, plus 8 Paid Holidays.
- Medical Plan options, along with participation in a Health Spending Account or a Health Saving account.
- Dental, Vision, Life & AD&D Insurance, along with Short-term disability and Long-Term Disability coverage.
- (k) Savings Plan, Employee Stock Purchase Plan.
- Education Reimbursement.
- Employee Discounts.
- Employee Assistance Program.
- Employee Referral Bonus Program.
- Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.).
To be successful in this role, you'll need:
- Bachelor's Degree in social work, rehabilitation, nursing, psychology, special education, gerontology, or related human services area.
- 1+ years of experience working with persons with long-term care needs.
- 1+ years of experience working within the community health setting in a healthcare role.
- Intermediate level of computer proficiency, including the use of Microsoft Outlook, Teams, and multiple web applications.
- Ability to travel 75% of the time for the role.
- Valid driver's license, current automobile insurance, and access to reliable transportation that will enable you to travel to client and/or patient sites within a designated area.
- Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information and live in a location that can receive a UnitedHealth Group-approved high-speed internet connection or leverage an existing high-speed internet service.
We're looking for candidates with:
- Licensed Social Worker or clinical degree.
- 1+ years of experience working with persons receiving services on one of the home and community-based waivers in KS.
- Background in managing populations with complex medical or behavioral needs.
- Experience with electronic charting.
- Experience with arranging community resources.
We're looking for individuals with:
- Strong communication and customer service skills, both in person and via phone.
- Ability to work independently and maintain good judgment and accountability.
- Demonstrated ability to work well with others.
- Strong organizational and time management skills.
- Ability to multi-task and prioritize tasks to meet all deadlines.
- Ability to work well under pressure in a fast-paced environment.
- Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others.
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