Student Housing Operations Manager

7 days ago


Honolulu, Hawaii, United States BH Full time

**About Us**

BH is a renowned organization with 37 years of experience, resources, and partnerships. Our commitment to great customer service stems from our understanding that it's the key to resident satisfaction.

**Our Benefits Package**

We value our employees by offering a comprehensive benefits package, including:

  • 3 Weeks of Paid Time Off
  • Birthday Paid Day Off
  • BHOM Gives Back (Paid Volunteer Time Off)
  • 13 Paid Holidays
  • BHOM Paid Leave
  • Sabbatical
  • Education Reimbursement
  • Employee Assistance Program

**Job Description**

The Student Housing General Manager will oversee the overall operations of our assigned property, ensuring effective execution of staffing, administration, and day-to-day business functions.

Key Responsibilities Include:

  1. Hire, train, supervise, mentor, and coach property team members for success.
  2. Maintain leasing and marketing activities and programs.
  3. Provide guidance on student behavioral issues and mediate roommate conflicts.
  4. Implement and maintain resident handbook and address lease violations.
  5. Physically inspect units, common areas, and community spaces to ensure property standards are met.
  6. Track maintenance requests and coordinate turnovers.

**Requirements and Qualifications**

To be successful in this role, you'll need:

  • A strong understanding of campus departments and on-campus housing.
  • Proficiency in MS Office applications and social media use.
  • Excellent verbal, written communication, and presentation skills.
  • A customer-focused mindset and demonstrated leadership skills.

**Location and Schedule**

This role will typically work Monday-Friday, with extended hours or weekends as scheduled or needed to meet business needs.

**Salary Range**

$70,000 - $80,000 per year



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