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Epic Optime
2 months ago
We are looking for an Epic Optime & Anesthesia Analyst who will be responsible for the deployment, upkeep, enhancement, and support of designated applications. This role requires collaboration with stakeholders to conduct workflow assessments and identify application functionalities and design requirements. Furthermore, the analyst will be tasked with constructing the application, formulating and executing testing strategies, and contributing to training and implementation initiatives.
The Epic Optime & Anesthesia Analyst will also employ proactive troubleshooting and analytical skills to meet client requirements effectively. Timely and clear communication with both team members and clients regarding the status of tasks is essential.
Work Location: Remote, candidates must reside within the geographical areas of Iowa, Illinois, or Wisconsin.
Why Choose UnityPoint Health?
- Team Commitment: Recognized as a Top 150 Place to Work in Healthcare for our dedication to our employees.
- Work Culture: At UnityPoint Health, your contributions are valued. Experience a workplace driven by strong principles and a commitment to doing what is right for those we serve.
- Comprehensive Benefits: Our competitive Total Rewards program offers a variety of benefits that cater to your individual needs and life stages.
- Diversity and Inclusion: We are dedicated to ensuring every voice is heard, regardless of role, race, gender, religion, or sexual orientation.
- Professional Development: We believe in providing support and growth opportunities as a key component of a remarkable employment experience.
- Community Engagement: Play a vital role in our mission to enhance the health of the communities we serve.
To learn more about our team members' experiences at UnityPoint Health, please visit our website.
Responsibilities
Key Duties:
Project Management:
- Independently leads and coordinates assigned projects, showcasing strong organizational and time management capabilities.
- Develops project timelines and monitors progress, addressing any issues or challenges that arise.
Issue Resolution:
- Provides independent support for complex issues related to assigned applications, adhering to service expectations and change management protocols.
- Takes responsibility for escalated customer concerns and collaborates with various parties or vendors to facilitate resolution.
- Available for on-call support as scheduled, with potential for additional responsibilities as directed by management.
Operational Support and Enhancement:
- Investigates and communicates options to assist in decision-making processes regarding the implementation of tools and systems.
- Creates and maintains technical documentation, ensuring necessary information is shared with relevant teams.
- Demonstrates compliance with Epic standards and guidelines, assisting in meeting maintenance program requirements and sustaining related certifications.
Qualifications
Required Qualifications:
Education:
- Bachelor's degree or equivalent relevant experience.
Experience:
- Minimum of 2 years of related experience.
- Preferred: 2 years of experience with Epic support and technical expertise in fields such as computer science, information technology, or medical terminology.
Licenses/Certifications:
- Epic Certification or willingness to obtain within 6 months of employment.
- Remote Work: Yes;
- Area of Interest: Information Systems & Technical Support;
- FTE/Hours per pay period: 1.0;
- Department: Rurals Comm Connect- Support;
- Shift: Monday-Friday, Days;
