Tenant Coordinator

3 days ago


Cambridge, Massachusetts, United States Lincoln Property Company Full time
Job Overview

Lincoln Property Company is seeking a highly organized and detail-oriented Tenant Coordinator to join our Property Management team. As a key member of our team, you will be responsible for providing exceptional customer service to tenants, vendors, and employees, while maintaining a high level of professionalism in a fast-paced environment.

Key Responsibilities
  • Serve as the primary point of contact for tenants and vendors, responding to inquiries and resolving issues in a timely and professional manner.
  • Communicate effectively with building tenants, retail tenants, and COA regarding property-related matters, including maintenance projects, events, and parking rules.
  • Maintain accurate records and databases, including lobby digital directories, tenant information, and vendor contact lists.
  • Coordinate and schedule tenant and property events, including seasonal and holiday décor, and ensure seamless execution.
  • Manage and maintain property-related systems, including work order systems, certificate of insurance audits, and building card access systems.
  • Provide administrative support to the Property Management team, including scheduling maintenance, processing invoices, and maintaining accurate records.
  • Develop and maintain relationships with tenants, vendors, and employees, ensuring a positive and professional experience.
Requirements
  • High school diploma or equivalent required; degree from a four-year college or university preferred.
  • Two or more years of related experience and/or training required.
  • Excellent interpersonal and communication skills, with the ability to maintain professionalism in a sensitive environment.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Ability to work independently and as part of a team, with a proactive approach to problem-solving and a willingness to learn.
  • Proficiency in MS Office (Word, Excel, and Outlook) and work order database systems.
About Lincoln Property Company

Lincoln Property Company is a leading real estate firm with a fully integrated platform of real estate services and innovative solutions. We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for customer service, we encourage you to apply for this exciting opportunity.


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